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Steps taken to streamline and strengthen pension sanctioning and payment system

By
igeadmin
-

Steps taken to streamline and strengthen pension sanctioning and payment system

A number of steps have been taken in the recent years to streamline and strengthen the pension sanctioning and payment system. Department of Pension & Pensioners’ Welfare launched Bhavishya – an online tracking system for pension sanction and payment. By keeping track of the progress as well as close monitoring of each pension case, it introduces transparency and accountability into the system thereby plugging delays. This system is at present being successfully implemented in the main Secretariat of 93 Ministries/Departments including 791 Attached Offices.

The following measures have been taken by various departments/ agencies to strengthen the redressal system in respect of pension related grievances:

1.  Department of Pension & Pensioners’ Welfare (DoPPW) w.r.t. Central Government Civil Pensioners:

  • CPENGRAMS is a Centralized Web-enabled Pension Grievance Redress and Monitoring System which was started in 2007 for speedy redressal and effective monitoring of pension related grievances of pensioners.
  • It has the following facilities: –
    • Registration of pension grievances available 24*7 basis
      • Forwarding of reminders to the concerned Ministries/Departments
    • Enquiry on status of registered grievance
      • Online disposal of grievances by the concerned Ministry/ Department.
      • A new Call Centre with toll free number (1XXX-XX-1960) has been launched on June 20, 2019 for pensioners for greater ease of registering grievances.
      • A Mobile App of the Department is also available for lodging of grievances.
      • The Department has also conducted ‘All India Pension Adalat’ on 18 September, 2018 in which 9368 pensioners’ grievances were resolved on the spot.

2. Central Pension Accounting Office (CPAO) w.r.t. central government civil pensioners: Under Digital India Campaign, CPAO took two important steps towards empowerment of central government civil pensioners which are as follows:-

  • Electronic Pension Payment Order (e-PPO) was launched on 01.03.2018 and paperless movement of digitally signed Electronic Special Seal Authority (e-SSA) from CPAO to 39 Central Pension Processing Centers (CPPCs) is in operation and all the CPPCs are getting digitally signed Special Seal Authority (SSA) as well as the pension revision cases. This has led to faster processing of payment of pension and clerical errors have been reduced.
  • Web Responsive Pensioners’ Service (WRPS) is an IT initiative of CPAO for the pensioners which provides various services including pension payment information for last 24 months, online pension process tracking & online grievance registration and redressal with facility to track the status of grievance.

3. Controller General of Defence Accounts (CGDA) w.r.t. Defence Pensioners:

  • A dedicated Call centre in PCDA(P), Allahabad has been established with Toll free number 1800-180-5325 where ex-servicemen can get their queries resolved over the phone.
  • Pension enquiry system named Project “Suvigya” is available on the Internet which enables pensioner to check their entitlements.
  • In order to expedite redressal of grievance of Defence Pensioners, DPDOs hold Defence Pension Adalats on last working day of each month.
  • Implementation of digitally signed e-PPOs for all categories of Pensioners which eliminates the time taken for dispatch and possibility of loss in transit.

4. Department of Telecommunication w.r.t Telecom Pensioners:

  • Toll Free Number (18004250089) is available during working hours for lodging grievances.
  • Quarterly Pension Adalat is conducted for all Telecom pensioners in Kerala and the same is publicized widely to reach all Telecom pensioners.
  • Grievances raised in CPGRAMS Portal are addressed within 30 days.

5. Department of Posts w.r.t Postal pensioners:

  • Pension disbursement has been automated which obviates the possibility of any grievances.
  • The pensioners may approach at Post Office level, Division/Regional Office/PMG/CPMG level and Postal Directorate level to solve their problems.
  • Pension Adalats are also being organized time to time at circle/state level for redressal of grievances of pensioners.

6. Ministry of Rural Development w.r.t. National Social Assistance Programme (NSAP):

  • National Social Assistance Programme(NSAP) is a social welfare/ social security scheme, implemented in rural as well as urban areas of the Country. The schemes of NSAP are only applicable to the persons belonging to Below Poverty Line(BPL) households. The identification of beneficiaries, sanction and disbursement of pensions are made by the States/UTs. The NSAP Guidelines provides for setting up of grievance redressal system at the Gram / Intermediate Panchayat / District / Municipality levels, and designate an officer of appropriate seniority to whom the grievances can be addressed along with the timelines for dealing with grievances under intimation to the complainant. Furthermore, Guidelines also have the provision for periodically Social Audits. In addition, for effective implementation of NSAP, information technology interface has been strengthened. With this initiative, list of the beneficiaries has been completely digitized and against over 15 crore transactions through Direct Benefit Transfer(DBT) mode recorded in Financial Year 2017-18, during 2018-19, 21.27 crore DBT transactions have been reported by the States/ Union Territories.

This information was provided by the Union Minister of State (Independent Charge) Development of North-Eastern Region (DoNER), MoS PMO, Personnel, Public Grievances & Pensions, Atomic Energy and Space, Dr Jitendra Singh in written reply to a question in LokSabha today.

PIB

Representation of Reserved Categories

By
igeadmin
-

Representation of Reserved Categories

As per information received from 78 Ministries/ Departments, including their attached/ subordinate offices, the representation of SCs, STs and OBCs in the posts and services under the Central Government, as on 01.01.2016, was 17.49%, 8.47% and 21.57% respectively.

Representation of SCs and STs is more than the prescribed percentage of reservation, (15% and 7.5%, respectively). The representation of OBCs in the Central Government services is 21.57%, which is less, as compared to the prescribed percentage of reservation for them. However, reservation of Other Backward Classes (OBC) has shown an increasing trend since it started in September, 1993. As per available information, representation of OBCs, as on 1.1.2012, was 16.55%, which has increased to 21.57%, as on 01.01.2016.

The Ministries/Departments collect data from all their administratively controlled units, spread across the country, and submit consolidated data to the Department of Personnel and Training. Out of the 79 administrative Ministries/Departments, required to submit data, 78 Ministries/ Departments have submitted data in respect of representation of SCs, STs and OBCs, as on 01.01.2016. As regards data, as on 01.01.2017 and 01.01.2018, 75 and 61 administrative Ministries/ Departments, respectively, have submitted such data.

Department of Personnel and Training monitors the progress in respect of filling up of backlog reserved vacancies for Scheduled Castes (SCs), Scheduled Tribes (STs) and Other Backward Classes (OBCs) by ten Ministries/ Departments, having more than 90% of the employees in Central Government.

As per information provided by the ten Ministries/Departments which includes their Public Sector Banks/Financial Institutions, Central Public Sector Undertakings etc., out of 92589 backlog reserved vacancies (29198 for SCs, 22829 for STs and 40562 for OBCs), 63876 backlog reserved vacancies (20975 for SCs, 15874 for STs and 27027 for OBCs) were filled up during the period from 01.04.2012 to 31.12.2016 and 28,713 backlog reserved vacancies (8223 for SCs, 6955 for STs and 13535 for OBCs) remained unfilled, as on 01.01.2017.

Five out of these ten Ministries/Departments, have further informed that out of 21499 backlog reserved vacancies (7532 for SCs, 6887 for STs and 7080 for OBCs), 12334 backlog reserved vacancies (4514 for SCs, 3595 for STs and 4225 for OBCs) were filled up, as on 31.12.2017, and 9165 backlog reserved vacancies (3018 for SCs, 3292 for STs and 2855 for OBCs) remained unfilled, as on 01.01.2018.

Department of Personnel and Training has already issued instructions to all Ministries/Departments to constitute in-house Committees to identify backlog reserved vacancies, study root cause of backlog reserved vacancies, initiate measures to remove such factors and fill up such vacancies through Special Recruitment Drives.

This information was provided by the Union Minister of State (Independent Charge) Development of North-Eastern Region (DoNER), MoS PMO, Personnel, Public Grievances & Pensions, Atomic Energy and Space, Dr Jitendra Singh in written reply to a question in Lok Sabha today.

Compensation to Families of Security Personnel Killed in Pulwama Attack

By
igeadmin
-

Compensation to Families of Security Personnel Killed in Pulwama Attack

The Next of Kin (NoK)/families of Central Reserve Police Force (CRPF) personnel killed in the Pulwama attack have been provided the following compensation/ benefits:-

Rs. 35 lakhs as Central Ex-gratia lump sum compensation, Rs. 5 lakhs as Ex-gratia from duty State, Rs. 20 lakhs from Risk Fund of CRPF, Rs. 1.5 lakhs from Central Welfare Fund of CRPF, Rs. 30 lakhs from State Bank of India Para Military Salary Package (PMSP) cover. In addition, they have received Ex-gratia from Home States as per rules of the State concerned.

Voluntary donors have also contributed through ‘Bharat Ke Veer’ portal. Besides, additional compensation given by some of the States i.e. Gujarat Government @ Rs. 10 lakh, Tripura Government @ Rs. 2 lakh and Sikkim Government @ Rs. 3 lakh.

The above benefits/ compensations are in addition to admissible service benefits viz. Death –cum- Retirement Gratuity (DCRG), Group Insurance, General Provident Fund (GPF) and Liberalized Pensionary Award under Central Civil Service (Extra Ordinary Pension) Rules,1939.

As regards compassionate appointment/Government jobs, 08 NoKs have been provided Government jobs, cases of 04 NoKs are in process, 06 NoKs are unwilling for jobs in CRPF. Wards of 18 cases are minors and in 4 cases, only old aged parents are available.

This was stated by the Minister of State for Home Affairs, Shri Nityanand Rai in a written reply to question in the Rajya Sabha today.

Proposed Protest Demonstration by ‘All India SC/ST Railway Employees Association’ on 19.07.2019

By
igeadmin
-

Proposed Protest Demonstration by ‘All India SC/ST Railway Employees Association’ on 19.07.2019 during Lunch Hour at all offices of Zonal Railways, Production Units, DRM and Workshops against `Corporatisation and Privatisation of Railways’

MOST IMMEDIATE

GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
(RAILWAY BOARD)
***

No. 2019/E(LR)I1/1/5

New Delhi, dated: 15.07.2019

The General Managers,
All Zonal Railways & Production Units.

Sub : Proposed Protest Demonstration by ‘All India SC/ST Railway Employees Association’ on 19.07.2019 during Lunch Hour at all offices of Zonal Railways, Production Units, DRM and Workshops against `Corporatisation and Privatisation of Railways’ .

***

It has come to notice that Central Executive of ‘All India SC/ST Railway Employees Association’ has proposed a Protest Demonstration on 19.07.2019 during Lunch Hour at all offices of Zonal Railways Headquarters, Production Units, DRM and Workshops against ‘Corporatisation and Privatisation of Railways’.

2. In view of aforesaid, there should not be any room for complacency on the part of the Railway administrations and all necessary stringent steps must be taken to ensure discipline and smooth functioning of rail movement. It must be ensured that Railway Servants need to seek necessary permissions from the Competent Authority on their respective Railways/Production Units to leave their headquarters.

3. Their particular attention should be drawn to relevant penal provisions i.e. Section 173, 174 and 175 of the Railways Act, 1989 which are attracted in case of abandoning train without authority, obstructing running of train and endangering the safety of persons by disobeying rules etc.

4. In case any Railway Servant participates in the aforementioned protests including `Demonstration’, a report indicating the number of Railway Servants who took part in such protests should be conveyed to Board’s office on the evening of 19th July, 2019.

(Alok Kumar)
Executive Director, Estt.(IR)
Railway Board

Signed Copy

Proposed Hunger Strike 24 Hrs Hunger Fast and Chakka Jam by AILRSA

By
igeadmin
-

Proposed Hunger Strike 24 Hrs Hunger Fast and Chakka Jam by AILRSA

(GOVERNMENT OF INDIA)
(MINISTRY OF RAILWAYS)
(RAILWAY BOARD)

No. 2018/E(LR)II/1/14

New Delhi, Dated 12.07.2019

The General Managers,
All Zonal Railways &
Including PUs etc

Sub : Proposed ‘Hunger Strike:24Hrs. Hunger Fast’ and `Chakka Jam’ by “All India Loco Running Staff Association”(AILRSA) on 15th July to 17th July, 2019.

******

It has come to notice that AILRSA has given a call for Hunger Strike: 24Hrs Hunger Fast’ and ‘Chakka Jam’ on the issues of (i) Revision of KMA rates as per 1980 formula; (ii) Parity in Pension for Running Staff Pensioners; (iii) Implementation of Safety Committee recommendations; (iv) Retention of Railways in Service sector under the Government; (v) Withdrawal of NPS and restoration of OPS; and (vi) Against the 100 days’ Action Plan for Railway Privatisation; (vii) Issues related to Crew Beat and their working hours etc.

2. In view of aforesaid, there should not be any room for complacency on the part of the Railway administrations and all necessary stringent steps must be taken to ensure discipline and smooth functioning of rail movement. It most he ensured that Railway Servants need to seek necessary permissions from the Competent Authority on their respective Railways/ Production Units to leave their headquarters.

3. Their particular attention should be drawn to relevant penal provisions i.e. Section 173, 174 and 175 of the Railways Act, 1989 which are attracted in cases of abandoning train without authority, obstructing running of train and endangering the safety of persons by disobeying rules etc.

4. In case any Railway Servant participates in the aforementioned protests including ‘Hunger Strike’, ‘Chukka Jam’ etc, a report indicating the number of Railway Servants who took part in such protests should be conveyed to Board’s office on the evening of 15th , 16th and 17th July, 2019.

(Alok Kumar)
Executive Director Estt.(IR)
Railway Board

Signed Copy

Restoration of Old Pension Scheme – No proposal to replace the NPS – Lok Sabha QA

By
igeadmin
-

Restoration of Old Pension Scheme – No proposal to replace the NPS – Lok Sabha QA

GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF FINANCIAL SERVICES
*****

LOK SABHA
UNSTARRED QUESTION NO:3569
TO BE ANSWERED ON JULY 15.07.2019

Restoration of Old Pension Scheme

3569 . Rakesh Singh
Rodmal Nagar

Will the Minister of FINANCE be pleased to state:-

(a) whether the demand is being made by trade unions/Government employees to restore the old pension scheme for the Central Government employees as the pension amount is lower and uncertain under the new pension scheme which was implemented in the year 2004;

(b) if so, whether the Government is considering the aforesaid demand of the employees; and

(c) if so, the details thereof and if not, the reasons therefor?

ANSWER

The Minister of State (Finance)
(Shri Anurag Singh Thakur)

(a) Yes, Sir.

(b) and (c) Due to rising and unsustainable pension bill, the Government had made a conscious move to shift from the defined benefit, pay-as-you-go pension scheme to defined contribution pension scheme now called as National Pension System (NPS). The transition also helped in freeing the limited resources of the Government for more productive and socio-economic sectoral development.

There is no proposal to replace the NPS with old pension scheme in respect of Central Government employees recruited on or after 01.01.2004.

General Elections in Putkura, Odisha and Vellore, Tamil Nadu – DOPT Guidelines

By
igeadmin
-

General Elections in Putkura, Odisha and Vellore, Tamil Nadu – DOPT Guidelines

F.No.12/3/2016-JCA-2
Government of India
Ministry of Personnel, Public Grievances and Pensions
(Department of Personnel & Training)
Establishment (JCA-2) Section

North Block, New Delhi
Dated the July 16, 2019

OFFICE MEMORANDUM

Subject : General – Elections from 96 – Putkura Assembly Constituency in the State Legislative Assembly of Odisha and 8- Vellore Parliamentary Constituency of Tamil Nadu- regarding

The undersigned is directed to state that, as informed by the Election Commission of India vide their letter No. 437/6/ECl/INST/FUNCT/MCC/2019/515 dated 04.07.2019, General Election from 96 – Putkura Assembly Constituency in the State Legislative Assembly of Odisha will be held on 20.07.2019 (Saturday) and Election to 8- Vellore Parliamentary Constituency of Tamil Nadu will be held on 05.08.2019 (Monday).

2. In this regard, the guidelines already issued by this Department vide OM No. 12/14/99-JCA dated 10.10.2001 would have to be followed for the Central Government Offices, including industrial establishments, in the concerned State.

3. The above instructions may please be brought to the notice of all concerned status.

4. Hindi version will follow.

(Juglal Singh)
Deputy Secretary to the Government of India

Signed Copy

GPF Interest Rate from July 2019 to September 2019

By
igeadmin
-

GPF Interest Rate from July 2019 to September 2019

(PUBLISHED IN PART I SECTION 1 OF GAZETTE OF INDIA)

F.NO. 5(2)-B(PD)/2019
Government of India
Ministry of Finance
Department of Economic Affairs
(Budget Division)

New Delhi, the 12th July, 2019

RESOLUTION

It is announced for general information that during the year 2019-2020, accumulations at the credit of subscribers to the General Provident Fund and other similar funds shall carry interest at the rate of 7.9% (Seven point nine percent) w.e.f. 1st July, 2019 to 30th September, 2019. This rate will be in force w.e.f.1st July, 2019. The funds concerned are:

1. The General Provident Fund (Central Services).
2. The Contributory Provident Fund (India).
3. The All India Services Provident Fund.
4. The State Railway Provident Fund.
5. The General Provident Fund (Defence Services).
6. The Indian Ordnance Department Provident Fund.
7. The Indian Ordnance Factories Workmen’s Provident Fund.
8. The Indian Naval Dockyard Workmen’s Provident Fund.
9. The Defence Services Officers Provident Fund.
10. The Armed Forces Personnel Provident Fund.

2. Ordered that the Resolution be published in Gazette of India.

(Anjana Vashishtha)
Deputy Secretary(Budget)

Signed Copy

Also Read : GPF Interest Rates 2019-20

31st meeting of SCOVA – DOPPW is scheduled to be held shortly

By
igeadmin
-

31st meeting of SCOVA – DOPPW is scheduled to be held shortly

F.No. 42/03/2019-P&PW (D)
Government of India
Ministry of Personnel, P.G and Pensions
Department of Pension & Pensioners Welfare
********

3rd Floor, Lok Nayak Bhawan
Khan Market, New Delhi-110003

Date :- 12th July, 2019

To

All the Pensioners’ Associations included in the SCOVA
vide Resolution dated 31.01.2018

Sub: 31st meeting of Standing Committee of Voluntary Agencies (SCOVA) under the chairmanship of Hon’ble MOS(PP)-reg

The 31st meeting of Standing Committee of Voluntary Agencies (SCOVA) of the Department of Pension & Pensioners’ Welfare is scheduled to be held shortly. The date, time and venue of the meeting will be intimated in due course. The meeting will be chaired by the Hon’ble Minister of State in the Ministry of Personnel, Public Grievances & Pensions.

2. The Associations were requested vide letter of even dated 18th January 2019 to suggest fresh items/issues, if any, for inclusion in the agenda to be discussed for the proposed meeting through e-mail/hard copy/fax. Some of the Associations have sent the agenda items. All associations are again requested to send items, if any, by July 17, 2019 to enable us to finalize the agenda items. The association, who have already sent the agenda points in January, 2019 may send additional item, if any. Minutes of the previous SCOVA meetings are available on the website of this Department i.e www.pensionersportal.gov.in .

3. Only one representative of your organization is requested to attend the above said meeting. Confirmation of participation and the name of the participant may kindly be intimated in advance to the undersigned by fax/e-mail.

4. Outstation members will be paid TA/DA and local members will be paid conveyance charges in accordance with the rules/instructions.

5. This Department looks forward to your participation in the meeting.

(Charanjit Taneja)
Under Secretary to the Government of India

Re-classification / Upgradation of Cities / Towns on the basis of Census-2011 for the purpose of grant of HRA to CG Employees

By
igeadmin
-

Re-classification/Upgradation of Cities/Towns on the basis of Census-2011 for the purpose of grant of House Rent Allowance(HRA) to Central Government employees

2/5/2017-E.II(B)
Government of India
Ministry of Finance
Department of Expenditure

North Block, New Delhi
Dated the 15th July, 2019

OFFICE MEMORANDUM

Subject :- Re-classification/Upgradation of Cities/Towns on the basis of Census-2011 for the purpose of grant of House Rent Allowance(HRA) to Central Government employees -reg.

Reference is invited to this Department’s OM No. 2/5/2014-E,II(B) dated 21.07.2015 relating to re-classification of cities/towns on the basis of Census-2011 for the purpose of grant of House Rent Allowance(HRA) to the Central Government employees. Orders with regard to grant of HRA on implementation of the recommendations of 7th Central Pay Commission (CPC) were subsequently issued vide OM No. 2/5/2017-E.II(B) dated 07.07.2017.

2. This Department is in receipt of references from a few Ministries/Departments, seeking clarification with regard to continuation of special dispensation allowed in the past to cities/towns for grant of HRA at higher rates. In this context, it is clarified that any special dispensation allowed in the past to cities/towns for grant of HRA at higher rates, not specifically mentioned in aforesaid OMs No. 2/5/2014-E.11(B) dated 21.07.2015 and No.2/5/2017-E.II(B) dated 07.07.2017 shall continue to apply, if the same has not been superseded/dispensed with or the existing classification of such city has not been revised to a higher classification on account of the population criteria, vide aforesaid OMs dated 21.07.2015 and 07.07.2017.

Also Read: 7th CPC House Rent Allowance

3. In so far as the persons serving in the Indian Audit and Accounts Department are concerned, these orders issue in consultation with the Comptroller & Auditor General of India.

(Nirmala Dev)
Deputy Secretary to the Government of India

Signed Copy (English)

Signed Copy (Hindi)

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