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Extension of the scheme of hiring of para-medical categories in Group ‘C’ on contract basis

RBE No. 88 /2019

GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
(RAILWAY BOARD)

No. E(NG)II/2005/RC-4/SC/2

New Delhi, dated: 31/05/2019

The General Manager (P)
All Zonal Railways/Production Units
CORE/Allahabad & Metro Railway, Kolkata.

Sub: Extension of the scheme of hiring of para-medical categories in Group ‘C’ on contract basis.

Ref: This office letter No. 2017/Trans/01/Policy/Pt.I dated 17.01.2018.

In view of non-availability of regular staff for filling up of posts in para-medical categories as yet and with a view to avoid disruption of medical facilities, it has been decided by the Board to extend the above scheme of filling up of posts in para-medical categories in Group ‘C’ on contract basis beyond 30.6.2019 for nine months i.e. up to 31.03.2020, on the terms and conditions as stipulated vide Board’s letter of even number dated 25.06.2014 and No. 2017/Trans/01/Policy/Pt.I dated 12.04.2018. It must be ensured that suitable break is invariably given between successive contracts. Efforts may also be made to appoint fresh candidates for the above contract. This extension of para-medical staff would be subject to the condition that contractual staff be discharged immediately on joining of Railway Recruitment Board (RRB) selected candidates.

2. This issues with the concurrence of Finance Directorate of the Ministry of Railways (Railway Board).

(Neeraj Kumar)
Director Estt. (N)II
Railway Board.

Signed Copy

PCDA Circular 624 : Forwarding of Corr. PPOs to CPPC Allahabad by ROs

PCDA Circular 624 : Forwarding of Corr. PPOs to CPPC Allahabad by ROs

OFFICE OF THE PR. CONTROLLER OF DEFENCE ACCOUNTS (PENSIONS)
DRAUPADI GHAT, ALLAHABAD- 211014

Circular No. 624

To,
The OI/C, Records /PAO (ORs)

Dated: 06.05.2019

Subject: Forwarding of Corr. PPOs to CPPC Allahabad by ROs.

Reference: This Office Circular No. 474 dated 17.11.2011, Circular No. 483 dated 25.04.2012.

***************

As per the existing practice, e-PPOs notified by the Pension Sanctioning Authorities in favour of PSBs shall be dispatched to the concerned CPPC.

2. A new CPPC of PNB Allahabad co-located at PCDA(P) complex has started functioning exclusively for handling ‘FRESH’ cases pertaining to all Defence and Defence Civilian Pensioners. However, all existing pensioners are still to be dealt at existing CPPCs of PNB.

3. CPPC of PNB Allahabad has noticed that Court case related Corr. PPOs of existing pensioners have erroneously been forwarded to CPPC of PNB Allahabad instead of the existing CPPCs of PNB.

4. In view of the above, it is requested that all the Corr PPOs where the existing Defence Pensioner has opted to draw pension from PNB may be forwarded to the respective CPPCs of PNB for further necessary action.

5. It is also advised that only fresh cases of retiring pensioners who have opted for Punjab National Bank will be forwarded to CPPC Allahabad and other Corr. PPOs of all existing pensioners will be forwarded to their respective CPPCs.

6. This Circular has been uploaded on this .office website www.pcdapension.nic.in.

No. Grants/Tech/0148/LIX
Dated: 06.05 2019

(S. K. Singh )
Addl. CDA (P)

Signed Copy

7th CPC Canteen Allowance to Non-Statutory Departmental Canteen employees

7th CPC Canteen Allowance to Non-Statutory Departmental Canteen employees

No.3/3/2015-Dir (C)
Government of India
Ministry of Personnel & Public Grievances & Pensions
Department of Personnel & Training
*******

3rd Floor, Lok Nayak Bhavn
Khan Market, New Delhi, Dt. 04/06/20 l 9

OFFICE MEMORANDUM

Subject :- Canteen Allowance to Non- Statutory Departmental Canteen employees consequent upon the recommendations of the VIIth Central Pay Commission regarding.

The undersigned is directed to refer to the subject mentioned above and to state that the Government’s Decision, on the recommendations of the Seventh Central Pay Commission relating to Canteen Staff in ‘Other Allowances’ in para 8.17.8 of Chapter 8.17 of its report, has been notified vide Ministry of Finance Resolution No. 11-1/2016-IC dated 06.07.2017 has been considered in consultation with Department of Expenditure, Ministry of Finance and it has been decided to revise the Canteen Allowance by a factor of 1.5 admissible to certain categories of canteen employees as mentioned below at the following rates :-

 

S.No Designation Canteen categories as being for Type ‘A’, ‘B’, ‘C’, ‘D’, ‘2A’ and ‘3A’ (Amount of Canteen Allowance per month) Canteen categories as being for Type ‘4A’ and above (Amount of Canteen Allowance per month)
1 General Manager Rs. 525/- Rs. 1050/-
2 Dy. General Manager/ Manager Grade – II/ Manager-cum-Accountant Rs, 450/- Rs. 900/-
3 Assistant Manager-cum-Storekeeper Rs. 375/- Rs. 750/-

2. The revised Canteen Allowance will be admissible w.e.f. 1st July, 2017. The rates shall further increase by 25 percent each time Dearness Allowance increases by 50 percent.

3. This issues with the concurrence of Ministry of Finance, Deptt. Of Exp. I.D. No. A-27023/2(I)2018-E.II B(7th CPC) dated 10.5.2019.

4. Hindi version will follow.

sd/-
(Kulbhushan Malhotra)
Under Secretary to the Government of India

Signed Copy

Air India LTC 80 fare List June 2019 : LTC 80 Scheme

Air India LTC 80 fare List June 2019 : LTC 80 Scheme

SECTOR & V.V HLTC (Economy Class) DLTC (Executive Class)
Basic Fare Basic Fare
Agartala Kolkata 8750 17880
Agra Delhi 8750 17880
Agra Khajuraho 8750 17880
Agra Varanasi 9500 19320
Ahmedabad Chennai 17500 35400
Ahmedabad Delhi 11050 22440
Ahmedabad Mumbai 8750 17880
Aizawl Imphal 8750 17880
Aizawl Kolkata 8750 17880
Amritsar Delhi 8750 17880
Amritsar Mumbai 17500 35400
Amritsar Nanded 17500 35400
Aurangabad Delhi 15050 30560
Aurangabad Mumbai 8250 21000
Bagdogra Delhi 15200 30600
Bagdogra Kolkata 8750 17880
Bengaluru Bhubaneshwar 15100 30600
Bengaluru Chennai 8750 17880
Bengaluru Delhi 19900 40200
Bengaluru Goa 9500 19320
Bengaluru Guwahati 19900 40200
Bengaluru Hubli 8750 17880
Bengaluru Hyderabad 8750 17880
Bengaluru Kolkata 17500 35400
Bengaluru Mumbai 11050 22440
Bengaluru Trivandrum 9500 19320
Bhopal Delhi 9500 19320
Bhopal Mumbai 12400 26960
Bhubaneshwar Delhi 15100 30600
Bhubaneshwar Hyderabad 11350 22440
Bhubaneshwar Kolkata 8750 17880
Bhubaneshwar Mumbai 17500 35400
Chandigarh Delhi 8750 17880
Chandigarh Leh 8750 17880
Chandigarh Mumbai 17500 35400
Chandigarh Pune 17500 35400
Chennai Coimbatore 8750 17880
Chennai Delhi 19900 40200
Chennai Goa 9700 19320
Chennai Hyderabad 9500 19320
Chennai Kochi 9500 19320
Chennai Kolkata 17500 35400
Chennai Madurai 8750 17880
Chennai Mumbai 15100 30600
Chennai Portblair 17500 35400
Chennai Trivandrum 9500 19320
Coimbatore Delhi 19900 40200
Coimbatore Mumbai 15100 30600
Delhi Gaya 11050 22440
Delhi Goa 17500 35400
Delhi Guwahati 17500 35400
Delhi Hyderabad 15100 30600
Delhi Imphal 19900 40200
Delhi Indore 9500 19320
Delhi Jaipur 8750 17880
Delhi Jammu 9500 19320
Delhi Jodhpur 8750 17880
Delhi Khajuraho 8750 17880
Delhi Kochi 19900 48240
Delhi Kolkata 17500 35400
Delhi Leh 11100 19320
Delhi Lucknow 8750 17880
Delhi Mumbai 15100 30600
Delhi Nagpur 11350 22440
Delhi Patna 11350 22440
Delhi Port Blair 28700 51600
Delhi Pune 15100 30600
Delhi Raipur 12050 22440
Delhi Rajkot 13300 22440
Delhi Ranchi 15100 30600
Delhi Srinagar 9600 19320
Delhi Surat 13300 22440
Delhi Tirupati 19900 40200
Delhi Trivandrum 20500 49680
Delhi Udaipur 9500 19320
Delhi Vadodra 11250 22440
Delhi Varanasi 9500 19320
Delhi Vijayawada 17500 35400
Delhi Vishakhapatnam 17500 35400
Dibrugarh Kolkata 11600 22440
Dimapur Kolkata 9500 19320
Gaya Kolkata 8750 17880
Gaya Varanasi 8750 17880
Goa Mumbai 8750 17880
Guwahati Imphal 8750 17880
Guwahati Kolkata 8750 17880
Hubli Mumbai 8750 17880
Hyderabad Kolkata 15150 30600
Hyderabad Mumbai 9500 19320
Hyderabad Tirupati 8750 17880
Hyderabad Vijayawada 8750 17880
Hydera bad Vishakhapatnam 9500 19320
Imphal Kolkata 9500 19320
Indore Mumbai 9500 19320
Jaipur Mumbai 12050 22440
Jammu Leh 10250 17880
Jammu Srinagar 8750 17880
Jamnagar Mumbai 8750 17880
Jodhpur Mumbai 13900 26960
Khajuraho Varanasi 8750 17880
Kochi Mumbai 15100 30600
Kochi Trivandrum 8750 17880
Kolkata Mumbai 19900 40200
Kolkata Port Blair 17500 35400
Kolkata Silchar 8750 17880
Kolkata Varanasi 9500 19320
Kozhikode Mumbai 13250 22440
Leh Srinagar 8800 17880
Lucknow Mumbai 15100 30600
Madurai Mumbai 15100 30600
Mangalore Mumbai 9500 19320
Mumbai Nagpur 9500 19320
Mumbai Pune 8100 17880
Mumbai Raipur 13650 22440
Mumbai Rajkot 12850 23240
Mumbai Trivandrum 15700 30600
Mumbai Udaipur 9500 19320
Mumbai Varanasi 15150 30600
Mumbai Vishakhapatnam 15100 30600
Port Blair Vishakhapatnam 15150 30600
Raipur Nagpur 8750 17880
Raipur Vishakhapatnam 8750 17880
Bengaluru Belgaum 8750 17880
Kolkata Jaipur 17500 35400
Bengaluru Ahmedabad 15150 30600
Hyderabad Guwahati 19900 40200
Bhubaneshwar Guwahati 11350 22440
Hyderabad DURGAPUR 13800 30600
Delhi Nanded 17500 35400
Chandigarh Nanded 17500 35400
Delhi ALLAHABAD 8750 19320
Ahmedabad ALLAHABAD 11050 22440
Kolkata ALLAHABAD 15050 30560
Delhi Kannur 18100 40200
Kannur Kozhikode 8100 17880
Delhi Kozhikode 18100 40200

Due date for filing of TDS statement : extended to 10th July 2019

Due date for filing of TDS statement : extended to 10th July 2019

F.No.275/38/2017·IT(B)
Government of India / भारत सरकार
Ministry of Finance / वित्त मंत्रालय
Department of Revenue / (राजस्व विभाग)
Central Board of Direct Taxes / (केन्द्रीय प्रत्यक्ष कर बोर्ड)

North Block,New Delhi
4th June,2019

ORDER UNDER SECTION 119 OF THE INCOME-TAX ACT.1961

With a view to redress genuine hardship of deductors in timely filling of TDS statement in Form 24Q on account of revision of its format and consequent updating of the File Validation Utility for its online filling, the Central Board of Direct Taxes, In exercise of its powers under section 119 of the Income Tax Act, 1961, hereby –

(i) extends the due date of filing of TDS statement in Form 24Q for financial year 2018-19 from 31st of May, 2019 to 30th of June, 2019 and

(ii) extends the due date for issue of TDS certificate in Form 16 for financial year 2018-19 from 15th of June, 2019 to 10th of July, 2019.

(Sandeep Singh)
Under Secretary to the Government of India

TDS statement

Extension of date for receipt of applications for the posts of CVC/VC

Appointment of Central Vigilance Commissioner and Vigilance Commissioner in the Central Vigilance Commission

No. 3991712019-AVD-III
Government of India
Ministry of Personnel, Public Grievances & Pensions
Department of Personnel & Training

North Block, New Delhi
Dated: 6th June, 2019

Subject : Appointment of Central Vigilance Commissioner and Vigilance Commissioner in the Central Vigilance Commission.

The undersigned is directed to refer to this Department’s circulars of even number dated 29th March, 2019, dated 30th April, 2019 and dated 21st May, 2019 on the subject mentioned above and to say that the last date for submission of applications for the posts of Central Vigilance Commissioner and Vigilance Commissioner in the Central Vigilance Commission (CVC) that was last extended up to 6th June, 2019, is now further extended up to 17th June, 2019. Applications in the prescribed format [available at this Department’s website (www.dopt.gov.in)] may be sent to the Under Secretary (AVD-III), Department of Personnel and Training, Room No. 268-B, North Block, New Delhi

(Anurag Sharma)
Deputy Secretary to the Govt. of India

Signed Copy

Representations received against the Gazette Notification relating to RRs/LDCE 2018

Representations received against the Gazette Notification relating to RRs/LDCE 2018

No.301(45)/2019/PA Admn.III/336 to 396
Government of India,
Ministry of Communications,
Department of Posts, Postal Accounts Wing,
Dak Bhavan, New Delhi.

Dated: 29th May, 2019.

Office Memorandum

Sub : Representations/Grievances/complaints etc. received against the Gazette Notification/Examination Notification relating to RRs/LDCE-2018.

The case relates to recruitment to Assistant Accounts Officer cadre of IP&TAFS Group ‘B’, as per Gazette RR Notification dated 2.4.2018, Examination Notification dated 19.4.2018 and subsequent instructions/notification thereupon.

2. As per the background of the case, due to implementation of the recommendations of 6th CPC, JAO and AAO cadre was merged into a single cadre namely AAO Group B’ (Gazetted) and amalgamation of Group ‘B’ cadre of Accounts and Finance of DoP and DoT consisting of AAO, AO and Sr. AO with the nomenclature ‘IP&T AFS Group B’ cadre with Member (Finance) Telecom Commission as Cadre Controlling Authority the new RRs of Assistant Accounts Officer (AAO) cadre were formulated, after obtaining the approval of the concerned authorities were notified vide gazette notification dated 02.04.2018, followed by issue of syllabus for the Limited Departmental Examination vide letter dated 4.4.2018. The examination notification dated 19.4.2018 was issued, in accordance with the new RRs-2018 of AAO, containing all the modalities for conduct the LDCE – 2018 w.e.f. 5th to July 2018. While the conduct of examination process in progress, addendum, modifications, corrigendum as required were also issued from time to time to facilitate the examination process.

3. After the conducting of the ibid Examination from 5th to 8th July 2018, nearly 500 representations/grievances etc. have been received in the matter, throughout the period till date, on the various issues relating to RR notification, syllabus, Examination notification etc. of AAO cadre of IP&TAFS Group ‘3’. The details of the representations/grievances etc. is placed in the file. It may also be highlighted here that most of the issues flagged in the representations etc. are already subjudice as many of the individuals, group of individuals, staff association have filed court cases, Pan India.

4. These representations can be categorized into two categories viz. a) individuals b) Staff Associations. The main area of concerns/suggestions/views can be summarized as follows:-

1. Ambiguity in recruitment rules and examination notification of LDCE-2018

2. Filling up of un-filled vacancies of LDCE-2o18 on account of nonjoining of candidates appointed for the same,

3 Eligibility criteria in respect of individual appeared in the LDCE-2018

4 Filling of vacancies reserved for SC/ST (Backlog vacancies of LDCE2018) by givlng grace marks

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Provision of Local Language for engagement to Gramin Dak Sevak Posts

Provision of Local Language for engagement to Gramin Dak Sevak Posts

No. 17-11/2019-GDS
Government of India
Ministry of Communications
Department of Posts
(GDS Section)

Dak Bhawan, Sansad Marg
New Delhi – 110001
Dated:04.06.2019

Office Memorandum

Subject : Provision of Local Language for engagement to Gramin Dak Sevak Posts-reg.

I am directed to refer to this Directorate letter No. 17-02/2018-GDS dated 08.03.2019 wherein para II (ii) of the orders, provision of local language for engagement to posts GDS was prescribed.

2. References have been received from Circles regarding facing of problems due to multiple languages decided vide Department of Posts order No.17-02/2018-GDS dated 08.03.2019. Taking into consideration the problems being faced by the Circles and request for identifying only a single Iocal language instead of multiple local languages, the following modification has been approved by the Competent Authority:-

Local Language Gramin Dak Sevak

4 This issues with the approval of Competent Authority

(SB Vyavahare)
Assistant Director General (GDS/PCC)

Signed Copy

Reconstitution of Cabinet Committees- 2019

Reconstitution of Cabinet Committees- 2019

Under the Transaction of Business Rules, the Government has reconstituted Cabinet Committees. These include – Appointments Committee of the Cabinet, Cabinet Committee on Accommodation, Cabinet Committee on Economic Affairs, Cabinet Committee on Parliamentary Affairs, Cabinet Committee on Political Affairs, Cabinet Committee on Security, Cabinet Committee on Investment and Growth and Cabinet Committee on Employment and Skill Development. The members are as follows:-

1. Appointments Committee of the Cabinet.

Composition

Prime Minister.

Shri Amit Shah, Minister of Home Affairs

2. Cabinet Committee on Accommodation.

Composition

Shri Amit Shah, Minister of Home Affairs

Shri Nitin Jairam Gadkari, Minister of Road Transport and Highways; Minister of Micro, Small & Medium Enterprises.

Smt. Nirmala Sitharaman, Minister of Finance; Minister of Corporate Affairs

Shri Piyush Goyal, Minister of Railways, Minister of Commerce &Industry.

Special Invitees

Shri Jitendra Singh,Minister of State(I/C) of the Ministry of Development of North Eastern Region; Minister of State in the Prime Minister’s Office, Minister of State in the Ministry of Personnel, Public Grievances & Pensions, Minister of State in the Department of Atomic Energy; and Minister of State in the Department of Space

Shri Hardeep Singh Puri, Minister of State(I/C) of the Ministry of Housing &Urban Affairs; Minister of State(I/C) of the Ministry of Civil Aviation; and Minister of State in the Ministry of Commerce and Industry

3. Cabinet Committee on Economic Affairs.

Composition

Prime Minister

Shri Rajnath Singh, Minister of Defence

Shri Amit Shah, Minister of Home Affairs

Shri Nitin Jairam Gadkari, Minister of Road Transport and Highways; Minister of Micro, Small & Medium Enterprises

Shri D.V.Sadananda Gowda, Minister of Chemicals & Fertilizers

Smt. Nirmala Sitharaman, Minister of Finance; Minister of Corporate Affairs

Shri Narendra Singh Tomar, Minister of Agriculture &Farmer Welfare, Minister of Rural Development: and Minister of Panchayati Raj.

Shri Ravi Shankar Prasad, Minister of Communications and Information Technology; and Minister of Law and Justice.

Smt. Harsimrat Kaur Badal, Minister of Food Processing Industries.

Dr. Subrahamanayam Jaishankar, Minister of External Affairs

Shri Piyush Goyal, Minister of Railways, Minister of Commerce &Industry

Shri Dharmendra Pradhan, Minister of State (Independent Charge) of the Ministry of Petroleum and Natural Gas and Minister of Steel.

4. Cabinet Committee on Parliamentary Affairs.

Composition

Shri Amit Shah, Minister of Home Affairs.

Smt. Nirmala Sitharaman, Minister of Finance; Minister of Corporate Affairs

Shri Ramvilas Paswan, Minister of Consumer Affairs, Food and Public Distribution.

Shri Narendra Singh Tomar, Minister of Agriculture &Farmer Welfare, Minister of Rural Development: and Minister of Panchayati Raj.

Shri Ravi Shankar Prasad, Minister of Communications and Information Technology; and Minister of Law and Justice

Shri Thawar Chand Gehlot, Minister of Social Justice & Empowerment

Shri Prakash Javadekar, Minister of Environment, Forest & Climate Change; Minister of Information & Broadcasting

Shri Prahlad Joshi, Minister of Parliamentary Affairs; Minister of Coal and Mines.

Special Invitees

Shri Arjun Ram Meghwal, Minister of State Parliamentary Affairs; Minister of State in the Ministry of Heavy Industries and Public Enterprises.

Shri V Muraleedharan, Minister of State Parliamentary Affairs; Minister of State in the Ministry of External Affairs

5. Cabinet Committee on Political Affairs.

Composition

Prime Minister.

Shri Amit Shah, Minister of Home Affairs.

Shri Nitin Jairam Gadkari, Minister of Road Transport and Highways; Ministry of Micro, Small and Medium Enterprises.

Smt. Nirmala Sitharaman, Minister of Finance; Minister of Corporate Affairs

Shri Ramvilas Paswan, Minister of Consumer Affairs, Food and Public Distribution.

Shri Narendra Singh Tomar, Minister of Agriculture &Farmer Welfare, Minister of Rural Development: and Minister of Panchayati Raj.

Shri Ravi Shankar Prasad, Minister of Communications and Information Technology; and Minister of Law and Justice

Smt. Harsimrat Kaur Badal, Minister of Food Processing Industries.

Dr. Harsh Vardhan, Minister of Health & Family Welfare; Minister of Science & Technology; and Minister of Earth Sciences,

Shri Piyush Goyal, Minister of Railways, Minister of Commerce &Industry

Shri Arvind Ganpat Sawant, Minister of Heavy Industries & Public Enterprise

Shri Prahlad Joshi, Minister of Parliamentary Affairs; Minister of Coal and Mines.

6. Cabinet Committee on Security.

Composition

Prime Minister.

Shri Rajnath Singh, Minister of Defence

Shri Amit Shah, Minister of Home Affairs

Smt. Nirmala Sitharaman, Minister of Finance & Corporate Affairs.

Dr. Subrahamanayam Jaishankar, Minister of External Affairs.

7. Cabinet Committee on Investment and Growth.

Composition

Prime Minister.

Shri Amit Shah, Minister of Home Affairs.

Shri Nitin Jairam Gadkari,. Minister of Road Transport & Highways, Minister of Micro. Small and Medium Enterprises

Smt. Nirmala Sitharaman, Minister of Finance & Corporate Affairs.

Shri Piyush Goyal, Minister of Railways & Minister of Commerce & Industry.

8. Cabinet Committee on Employment & Skill Development.

Composition

Prime Minister.

Shri Amit Shah, Minister of Home Affairs.

Smt. Nirmala Sitharaman, Minister of Finance & Corporate Affairs

Shri Narendra Singh Tomar, Minister of Agriculture &Farmer Welfare, Minister of Rural Development: and Minister of Panchayati Raj.

Shri Piyush Goyal, Minister of Railways & Minister of Commerce & Industry

Shri Ramesh Pokhriyal ‘Nishank’, Minister of Human Resource Development

Shri Dharmendra Pradhan, Minister of Petroleum &Natural Gas: and Minister of Steel

Dr. Mahendra Nath Pandey, Minister of Skill development & Enterpreneurship

Shri Santosh Kumar Gangwar, MOS(I/C)Labour & Employment

Shri Hardeep Singh Puri, Minister of State(I/C) of the Ministry of Housing &Urban Affairs; Minister of State(I/C) of the Ministry of Civil Aviation; and Minister of State in the Ministry of Commerce and Industry.

Special Invitees

Shri Nitin Jairam Gadkari, Minister of Road Transport and Highways; Ministry of Micro, Small and Medium Enterprises.

Smt. Harsimrat Kaur Badal, Minister of Food Processing Industries.

Smt. Smriti Zubin Irani, Minister of Women & Child Development and Textiles

Shri Prahlad Singh Patel, Minister of State (I/C) Culture, MOS (I/C) Tourism.

Toll Free Number for Pensioners to file their grievance – DOPPW

Toll Free Number for Pensioners to file their grievance – DOPPW

Government of India
Ministry of Personnel, Public Grievances
& Pensions,
Department of Pension & Pensioners Welfare

Lok Nayak Bhawan, Khan Market,
New Delhi – 110003

D.O. No.12(20)/2019-P&PW(C) – E.5915

May 31, 2019

As you are already aware the pensioners can lodge their grievance on the Centralised Pension Grievance Redress and Monitoring System (CPENGRAMS) of Department of Pension and Pensioners’ Welfare. Besides this, pensioners can also send their grievance either through post or by E-mail to this Department, details of which are uploaded into the CPENGRAMS. Every grievance number, E-mail/SMS alert is sent to the complainant, and thereafter the grievance is forwarded to the concerned Ministry/Department/Organisation for redressal.

2. However, in the recent, it has been observed that there is a certain category of pensioners / family pensioners especially those who are very old and not so techno savvy cannot lodge their grievance in CPENGRAMS. Hence a need has been felt to cater to the requirement of such category of pensioners/ family pensioners. Accordingly, Department of Pension & Pensioners’ Welfare has started a Cell Centre with a Toll Free Number 1800-11-1960. The pensioners can now lodge their grievance by calling on this Toll Free Number during the office hours. All the Pensioners Associations are requested to given wide publicity to this Toll Free Number.

With regards

Yours sincerely

(Sanjiv Narain Mathur)

Toll Free Number for Pensioners

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