Introduction of Personalized Cheque Book (PCB) in Department of Posts
SB Order No.05/2026
No. FS-POSB/6/2025-FS-DOP-Part(1)
Government of India
Ministry of Communications
Department of Posts
(Financial Services Division)
Dak Bhawan, New Delhi — 110001
Dated: 08.05.2026
To
All Head of Circles
Subject. Introduction of Personalized Cheque Book (PCB) in Department of Posts-reg.
Madam / Sir,
This is regarding introduction of Personalized Cheque Books (PCB) for Post Office Savings Account (POSA) holders. Presently, the cheque book issued by the Department does not contain details of the account holder like name and account number. To enhance customer convenience, improve security features, and align financial services with modern banking standards, it has been decided to introduce Personalized Cheque Book to the POSA customers.
2. The Personalized Cheque Book shall contain pre-printed details of the account holder such as name and account number along with IFSC of Department of Posts (DoP). The PCB facility will be made available w.e.f. 08.05.2026 for all POSA customers. In the first stage, the customers may make request for Personalized Cheque book by visiting the Post Office. This service shall be available through Internet/Mobile Banking subsequently.
3. The Instant Cheque Books shall continue to be available to POSA customers. The account holder may opt for either, Instant Cheque Book or Personalized Cheque Book at their choice. The facility of Instant Cheque Book shall be provided exclusively at the counter, whereas Personalized Cheque Books shall be delivered, free of cost, to the last updated address of the account holder. The Cheque Book Request Form has been accordingly revised and is enclosed herewith as Annexure-I. It is also available on the official website of India Post.
4. Detailed Standard Operating Procedure (SOP), including request processing, printing, and dispatch mechanism, is enclosed as Annexure-II.
5. It is requested to circulate this to all concerned for information, guidance, and necessary action, and also to ensure wide publicity of the newly introduced Personalized Cheque Book facility of the Department of Posts, highlighting its enhanced convenience and customer-centric features. The same may also be displayed on the notice boards of all Post Offices.
6. This issues with the approval of the Competent Authority.
Yours faithfully,
(Devende Kumar Sharma)
Assistant Director (SB-II)
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