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DA from July 2024 : FinMin released O.M

DA from July 2024 : FinMin released O.M

No.1/5/2024-E.II (B)
Government of India
Ministry of Finance
Department of Expenditure

North Block, New Delhi
Dated the 21st October, 2024

OFFICE MEMORANDUM

Subject: Revision of rates of Dearness Allowance to Central Government employees effective from 01.07.2024.

The undersigned is directed to refer to this Department’s Office Memorandum No.1/1/2024-E.II (B) dated 12th March, 2024 on the subject mentioned above and to say that the President is pleased to decide that the rates of Dearness Allowance payable to Central Government employees, shall be enhanced from 50% to 53% of the Basic Pay with effect from 1st July, 2024.

Also Read: 7th CPC Salary Calculator & DR Calculator from July 2024 with updated DA, Transport Allowance

2. The term Basic Pay in the revised pay structure means the pay drawn in the prescribed Level in the Pay Matrix as per 7th CPC recommendations accepted by the Government, but does not include any other type of pay like special pay, etc.

3. The Dearness Allowance will continue to be a distinct element of remuneration and will not be treated as pay within the ambit of FR 9(21).

4. The payment on account of Dearness Allowance involving fractions of 50 paise and above may be rounded to the next higher rupee and the fractions of less than 50 paise may be ignored.

5. These orders shall also apply to the civilian employees paid from the Defence Services Estimates and the expenditure will be chargeable to the relevant head of the Defence Services Estimates. In respect of Armed Forces personnel and Railway employees, separate orders will be issued by the Ministry of Defence and Ministry of Railways, respectively.

6. In so far as the persons serving in the Indian Audit and Accounts Department are concerned, these orders are issued in consultation with the Comptroller and Auditor General of India, as mandated under Article 148(5) of the Constitution of India.

(Abhimanyu Sahoo)
Deputy Secretary to the Government of India

To
All Ministries/Departments of the Government of India (as per standard distribution list)
Copy to: C&AG, UPSC, etc.as per standard endorsement list.

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Refund of Employee’s Share with Returns in CCS Pension/EoP Rules: NPS Cases -DOPPW O.M dt 14.10.2024

Refund of Employee’s Share with Returns in CCS Pension/EoP Rules: NPS Cases -DOPPW O.M dt 14.10.2024

No.57/06/2021-P&PW (B)
Government of India
Ministry of Personnel, Public Grievances and Pension
Department of Pension and Pensioners’ Welfare

Lok Nayak Bhawan, Khan Market
New Delhi, Dated 14th October, 2024

OFFICE MEMORANDUM

Subject: Refund of employee’s share with returns thereon on availing benefits under CCS (Pension) Rules, 1972 or CCS (EoP) Rules, 1939 in the event of death of a Central Government employee covered under National Pension System or his discharge on the ground of disablement or invalidation prior to notification of the Central Civil Services (Implementation of National Pension System) Rules, 2021 – reg.

The undersigned is directed to say that the New Pension Scheme (now called as National Pension System) (NPS) was introduced vide Ministry of Finance, Department of Economic Affairs’ notification No.5/7/2003-ECB & PR dated 22.12.2003.It was provided that NPS would be mandatory for all new recruits to the Central Government service from 1st or January 2004 except the Armed Forces.Simultaneously, the Central Civil Services (Pension) Rules, 1972 and the CCS (Extraordinary Pension) Rules, 1939 were amended to provide that those rules would be applicable to the Government servants appointed on or before 31.12.2003.

2. However, considering the hardship being faced by the Government servants appointed on or after 01.01.2004, benefits of CCS (Pension) Rules, 1972 or CCS (Extraordinary Pension) Rules, 1939 as the case may be, were extended on provisional basis, in the event of death of Government servant covered by NPS or his discharge from service on invalidation / disablement, vide this Department’s OM No.38/41/06/P&PW(A) dated 05.05.2009.These benefits being provisional in nature, were subject to adjustment against the final payments to be made in accordance with the Rules to be framed.

3. Thereafter, PFRDA notified PFRDA (Exits and Withdrawals under NPS) Regulation, 2015 under PFRDA Act on 11.05.2015 which stipulates that if the subscriber or the family members of the deceased subscriber, upon his death, avails the option of additional relief on death or disability provided by the Government, the Government shall have right to adjust or seek transfer of the entire accumulated pension wealth of subscriber to itself Therefore, on availing benefits under CCS (Pension) Rules, 1972 or CCS (Extraordinary Pension) Rules, 1939, as the case may be, by the Government employee or the family members, the entire accumulated pension corpus under NPS was transferred into the Government account.

4. Subsequently, Department of Pension and Pensioners’ Welfare notified Central Civil Services (Implementation of National Pension System) Rules, 2021 to regulate service related matters in respect to Central Government employees covered under National Pension System, These rules inter-alia provides that if on death of the Subscriber or his discharge from service on invalidation or disablement, benefits are payable to the family members / Government servant under the Central Civil Services (Extraordinary Pension) Rules, 1939 or the Central Civil Services (Pension) Rules, 1972, the Government contribution and returns thereon in the accumulated pension corpus of the Subscriber shall be transferred to Government account. The remaining accumulated pension corpus shall be paid in lump sum to the Government servant or the person(s) in whose favour a nomination has been made under the Pension Fund Regulatory and Development Authority (Exits and Withdrawals under National Pension System) Regulations, 2015, as the case may be.

5. The CCS (Implementation of NPS) Rules, 2021 are applicable from the date of their notification in the official Gazette i.e.31.03.2021

6. The matter has been examined in consultation with Department of Expenditure and Controller General of Accounts. It has been decided that in the cases relating to NPS employees, where Government servant or the family members had been granted benefits under CCS (Pension) Rules, 1972 or CCS (FOP) Rules, 1939 in place of NPS in accordance with the Department of Pension and Pensioners’ Welfare OM No.38/41/06-P&PW(A) dated 05.05.2009 and the entire accumulated pension corpus under NPS was transferred to the Government account, only the Government contribution with returns thereon in the accumulated pension corpus of the subscriber would be retained in Government account and remaining corpus would be paid hack to the Government servant or nominee(s) or legal heir(s), as the case may be, as provided in the CCS (Implementation of NPS) Rules, 2021.

7. These orders shall take effect from 01.01.2004.The employee’s contribution with returns thereon would be returned to the nominee(s) / legal heir(s) / Government servant, as the case may be, along with interest calculated for the period from the date of death / boarding out up to the date of payment of that amount, at rates and manner applicable to Public Provident Fund deposits from time to time.

8. In the cases related to Central Government employees covered under NPS, where Government servant or family members had been granted benefits under CCS(Pension) Rules, 1972 or CCS (FLOP) Rules, 1939 in accordance with the Department of Pension and Pensioners’ Welfare OM dated 05.05.2009 and has also been granted benefits from the accumulated pension corpus under NPS of the Government servant, the Government servant or the family member availing benefit of pension under pension rules would require to refund (in eases where NPS accumulations were not deposited into the Government account or not already refunded into Government account for availing benefit under pension rules) the Government contribution with return thereon in the accumulated pension corpus at the time of exit from NPS along with interest (upto the date of deposit in Government account) to be calculated at the same rate and manner as in the case of General Provident Fund applicable from time to time to continue to avail benefit under pension rules.

9. The accounting procedure for refund of employee’s share with return thereon along with up to date interest, as provided by Office of the Comptroller & Auditor General vide their ID note No.648/91 -GA/2014 dated 23.03.2023 and Controller General of Accounts vide their UO note No.TA-3-6/3/2020-TA-III/cs-4308/138 dated 31.03.2023 is attached at Annexure-A.

10. All Ministries / Departments arc requested to bring the contents of these orders to the notice of Controller of Accounts/ Pay and Accounts Officers and Attached, Subordinate offices under them.

11. This issues in consultation with Ministry of Finance, Department of Expenditure vide their ID Note No.1(15)/EV/2021 dated 17.01.2022 and in consultation with Controller General of Accounts vide their 1.1).Note No.TA-3-6/3/2020-TA-III/cs-4308 dated 21.04.2022.

12. In so far as the persons serving in the Indian Audit and Accounts Department are concerned.these orders are issued in consultation with Comptroller and Auditor General of India, as mandated under Article 148(5) of the Constitution of India.

(S.Chakrabati)
Under Secretary to the Government of India

To,

1.All Central Government Ministries / Departments.
2.Department of Expenditure, Ministry of Finance, North Block, New Delhi.
3.C&AG, Bahadur Shah Zafar Marg, New Delhi.
4.Ministry of Railways, Railway Board, New Delhi.
5.Department of Financial Services, Jeevan Deep Building, Parliament Street, New Delhi.
6.CGA, Department of Expenditure, INA, New Delhi.
7.NIC for posting on the website of this Department.

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Submission of Pension cases in Single Pension Application Form 6-A through online mode (Bhavishya/e-HRMS)

Submission of Pension cases in Single Pension Application Form 6-A through online mode (Bhavishya/e-HRMS)

फा.स. 55/13/2023 .-P&PW(C)(Part1)
भारत सरकार
कार्मिक, लोक शिकायत और पेंशन मंत्रालय
पेंशन और पेंशनभोगी कल्‍याण विभाग

लोक नायक भवन
खान मार्केट नई दिल्‍ली
दिनांक 15.10.2024

कार्यालय ज्ञापन

विषय:- Submission of Pension cases in Single Pension Application Form 6-A in respect of Central Government retiring officials through online mode (Bhavishya/e-HRMS)

Please refer to notification No. G.S.R. 410(E). dated 16.07.2024 in Gazette of India regarding introduction of new Single Pension Application Form 6-A that is required to be filled by the retiring Central Government employees. This new Form 6-A is scheduled to come into force after 120 days from the date of notification i.e. 16.11.2024.

2. However, the new Form 6-A has been incorporated in Bhavishya and e-HRMS and is going live for retiring central government employees w.e.f. 15.10.2024.

3. Thus, the retiring central government employees, henceforth, are requested to fill the new Single Pension Application Form 6-A through online mode (Bhavishya/e-HRMS).

Also Read: Conditions for grant of additional pension to the retired Central Government Civil Employees covered under CCS

4. All Ministries/Departments are requested to bring these instructions to the notice of all concerned for strict compliance.

(विशाल कुमार)
अवर सचिव, भारत सरकार

सेवा में,

  1. All Ministries/Departments of Government of India.
  2. Department of Expenditure, Ministry of Finance, North Block, New Delhi.
  3. C&AG, Bahadur Shah Zafar Marg, New Delhi.
  4. CGA, Department of Expenditure, INA, New Delhi.
  5. NIC for posting on the website of this Department.

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Conditions for grant of additional pension to the retired Central Government Civil Employees covered under CCS

Conditions for grant of additional pension to the retired Central Government Civil Employees covered under CCS

F. No. 38/10(04)/2024-P&PW(A) (e 10124)
Government of India
Ministry of Personnel, PG & Pensions
Department of Pension & Pensioners’ Welfare

3rd Floor, Lok Nayak Bhawan
Khan Market, New Delhi-110 003
Dated: 18.10.2024

कार्यालय ज्ञापन/Office Memorandum

विषय: Conditions for grant of additional pension to the retired Central Government Civil Employees covered under Central Civil Services (Pension) Rules, 2021- reg.

The undersigned is directed to say that as per the provisions of Sub Rule 6 of Rule 44 of CCS(Pension) Rules 2021 [erstwhile Rule 49(2-A) of CCS(Pension) Rules 1972], after completion of eighty years of age or above by a retired Government servant, in addition to a pension or a compassionate allowance admissible under the rules, additional pension or additional compassionate allowance shall be payable to the retired Government servant in the following manner:

Age of PensionerAdditional pension/ additional  compassionate allowance
From 80 years to less than 85 years20% of basic pension/ compassionate allowance
From 85 years to less than 90 years30% of basic pension/ compassionate allowance
From 90 years to less than 95 years40% of basic pension/ compassionate allowance
From 95 years to less than 100 years50% of basic pension/ compassionate allowance
100 years or more100% of basic pension/ compassionate allowance

2. The additional pension or additional compassionate allowance shall be payable from first day of the calendar month in which it falls due. For example, a pensioner born on 20th August, 1942 shall be eligible for additional pension at the rate of twenty percent of the basic pension with effect from 1st August, 2022. A pensioner born on 1st August, 1942 shall also be eligible for additional pension at the rate of twenty percent of the basic pension with effect from 1st August, 2022.

Also Read: Revision of pension after authorisation under CCS (Pension) Rules 2021 – Recovery of Excess Pension Payments: DoPPW O.M. dt 18.10.2024

3. All Ministries/Departments and Pension Disbursing Authorities/Banks are requested that the above provisions of Central Civil Services (Pension) Rules, 2021 may be brought to the notice of all concerned for compliance.

(Madhu Mankotia)
Under Secretary to the Government of India
Tel: 24644637

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Revision of pension after authorisation under CCS (Pension) Rules 2021 – Recovery of Excess Pension Payments: DoPPW O.M. dt 18.10.2024

Revision of pension after authorisation under CCS (Pension) Rules 2021 – Recovery of Excess Pension Payments: DoPPW O.M. dt 18.10.2024

F. No. 38/10(04)/2024-P&PW(A) (e 10124)
Government of India
Ministry of Personnel, PG & Pensions
Department of Pension & Pensioners’ Welfare

3rd Floor, Lok Nayak Bhawan
Khan Market, New Delhi-110 003
Dated: 18.10.2024

कार्यालय ज्ञापन/Office Memorandum

विषय: Revision of pension after authorisation under Central Civil Services (Pension) Rules 2021 – reg.

The undersigned is directed to say that as per Sub Rule 2 of Rule 66 of CCS(Pension) Rules 2021 [erstwhile Rule 70 of CCS(Pension) Rules 1972], subject to provisions of Rule 7 and 8 of CCS(Pension) Rules 2021, pension or family pension once authorised after final assessment or revised under Sub Rule 1 of Rule 66 of CCS(Pension) Rules 2021 shall not be revised to the disadvantage of the pensioner or family pensioner unless such revision becomes necessary on account of detection of a clerical error subsequently. In case the clerical error is detected after a period of two years from the date of authorisation or revision of pension or family pension, no revision of pension to the disadvantage of the pensioner or family pensioner shall be ordered without the concurrence of Department of Pension and Pensioners’ Welfare.

2.Further, the question whether the revision has become necessary on account of a clerical error or not shall be decided by the administrative Ministry or Department. If, consequent on revision of pension or family pension under sub-rule 2, an excess payment of pension or family pension is found to have been made to the pensioner or family pensioner and if such excess payment is not on account of any misrepresentation of facts by the pensioner or family pensioner, the administrative Ministry or Department shall examine in consultation with the Department of Expenditure whether or not recovery of such excess payment can be waived off and issue appropriate orders in accordance with the relevant rules and instructions in this regard. Where the administrative Ministry or Department decides not to waive off the excess payment of pension or family pension, the retired Government servant concerned or family pensioner shall be served with a notice by the Head of Office requiring him to refund the excess payment of pension within a period of two months from the date of receipt of notice by him. In case the Government servant fails to comply with the notice, the Head of Office shall, by order in writing, direct that such excess payment shall be adjusted in instalments by short payments of pension in future, in one or more instalments, as the Head of Office may direct.

3.All Ministries/Departments are requested that the above provisions of Central Civil Services (Pension) Rules, 2021 may be brought to the notice of all concerned for compliance.

(Madhu Mankotia)
Under Secretary to the Government of India
Tel: 24644637

To,
All the Ministries/Departments/Organizations (As per standard list)

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Tamil Nadu Govt hikes 3% DA for state government employees from July 2024

Tamil Nadu Govt hikes 3% DA for state government employees from July 2024

Tamil Nadu government has announced a 3% hike in the Dearness Allowance (DA) for state government employees and pensioners. This increase comes as part of the government’s regular updates to compensate for inflation and the rising cost of living. The hike raises the DA from the current 50% to 53%, effective from July 1, 2024.

தமிழ்நாடு அரசு ஊழியர்களுக்கு 3% அகவிலைப்படி உயர்வு அறிவிப்பு

தமிழ்நாடு அரசு, மாநில அரசு ஊழியர்கள் மற்றும் ஓய்வூதியதாரர்களுக்கு 3% அகவிலைப்படி (DA) உயர்வை அறிவித்துள்ளது. இந்த உயர்வு அத்தியாவசிய பொருட்களின் விலை அதிகரிப்பை சமாளிக்க ஊழியர்களுக்கு நிவாரணமாக வழங்கப்படுகிறது. அகவிலைப்படி 50% இருந்தது தற்போது 53% ஆக உயர்த்தப்பட்டுள்ளது, இந்த உயர்வு 2024 ஜூலை 1 ஆம் தேதியிலிருந்து நடைமுறைக்கு வரும்.

Also Read 7th CPC Salary Calculator & DR Calculator from July 2024 with updated DA, Transport Allowance

இந்த உயர்வு, 16 லட்சம் பேருக்கும் மேற்பட்ட அரசு ஊழியர்கள், ஆசிரியர்கள் மற்றும் ஓய்வூதியதாரர்களுக்கு பயனளிக்கும். அகவிலைப்படி, பணப்பரிமாற்றத்தை சமாளிக்க ஊழியர்களுக்கு வழங்கப்படும் நிவாரணம் ஆகும். இந்த 3% உயர்வு, ஊழியர்களின் சம்பளத்தை உயர்த்துவதோடு, ஓய்வூதியர்களின் ஓய்வூதியத்தில் கூடுதல் நன்மையை தருகிறது.

அகவிலைப்படி உயர்வால், மாநில அரசின் வரவுகளை அதிகமாகச் செலவழிக்க வேண்டும். இந்த உயர்வு, ஆண்டுக்கு சுமார் ₹1931 கோடி கூடுதல் செலவாகும் என்று கணிக்கப்பட்டுள்ளது.

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7th CPC Salary Calculator & DR Calculator from July 2024 with updated DA, Transport Allowance

7th CPC Salary & DR Calculator with updated DA, TA & HRA (July 2024)

The Union Cabinet approves an additional 3% Dearness Allowance (DA) hike for Central Government Employees and Dearness Relief to pensioners with effect from 1st July 2024. This increase brings the DA to 53% of the basic pay.

As a result of the Dearness Allowance hike, there will be a corresponding increase in the Transport Allowance, Dearness Allowance, and total salary.

7th CPC Transport Allowance

As per the 7th CPC recommendations, Transport Allowance will also increase based on the latest Dearness Allowance percentage

7th Pay Commission Recommendation for Transport Allowance

7thCPC TA

The central government implemented the 7th Pay Commission Transport Allowance and released Office Memorandum No.21/5/2017-E.II (B) dated 7th July 2017, in addition to this OM, FinMin also released another Office Memorandum on 2nd August 2017 O.M No.21/5/2017-E.II(B) with partial modification on Transport Allowance to CG Employees for the pay of Rs.24200/- & above in Pay Level 1 & 2

Transport Allowance Ready Reckoner from July 2024

7th CPC Salary Calculator

7th CPC Salary Calculator from July 2024

Check the updated 7th CPC Salary Calculator from July 2024 for Revised Pay & Allowances.

7th CPC Dearness Relief Calculator from July 2024

Check the updated 7th CPC Dearness Relief Calculator from July 2024 for Pensioners

What is a 7th CPC Salary Calculator?

A 7th CPC  salary calculator is an online tool that helps you estimate your monthly in-hand salary based on the 7th CPC pay commission recommendations. These calculators consider various factors that influence your pay, including:

  • Pay Level and Grade Pay: The 7th CPC pay matrix categorizes employees into pay levels and assigns a corresponding grade pay.
  • Basic Pay: This is the pre-revised basic pay you received as of December 31st, 2015.
  • Fitment Factor: The 7th CPC multiplied the basic pay by a factor (currently 2.57) to arrive at the revised basic pay.
  • Dearness Allowance (DA): This is a cost-of-living adjustment added to the basic pay, and the percentage is periodically revised by the government.
  • House Rent Allowance (HRA): This allowance depends on the city you work in and your pay level.

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DOPPW released comprehensive guidelines for sensitive, accessible and meaningful redressal of Central Government Pensioners’ grievances on CPENGRAMS Portal

DOPPW released comprehensive guidelines for sensitive, accessible and meaningful redressal of Central Government Pensioners’ grievances on CPENGRAMS Portal

F-No-14/12/2023-P&PW (CPEN)-9012
Government of India
Ministry of Personnel, Public Grievances & Pensions
Department of Pension and Pensioners’ Welfare

3rd Floor, Lok Nayak Bhawan, Khan Market,
New Delhi, Dated the 16th October, 2024

Subject: Comprehensive guidelines for sensitive, accessible and meaningful redressal of Central Government Pensioners’ grievances on CPENGRAMS Portal – reg.

The undersigned is directed to refer to the Department of Pension and Pensioners’ Welfare’s OMs dated 06.08.2021 and 23.08.2023 regarding the strengthening of the Pensioners’ grievance redressal mechanism and to say that in compliance of Cabinet Secretary’s DO No. 1/28/2/2024- Cab. dated 01.07.2024, conveying the directions of Hon’ble Prime Minister during his interaction with the Secretaries to the Government of India on 29th June, 2024 to make grievance redressal system more sensitive, accessible and meaningful, this Department has reviewed the process of the Centralized Pension Grievances Redress and Monitoring System (CPENGRAMS).

2.Accordingly, the guidelines have been revised on following issues, as under:

A. Role and Responsibilities of Grievance Redressal Officers (GROs):

(i) Grievance shall be redressed under ‘whole of the Government approach’. If the grievance does not pertain to the GRO to whom it has been forwarded, he shall immediately forward the same to the concerned GRO, if he knows the correct mapping. Otherwise, he shall return it back to the Nodal Public Grievance Officer of his Ministry/Department and the Nodal Officer shall forward the grievance to concerned GRO or to the DOPPW (in case, the grievance does not pertain to that Ministry/Department). In no case, grievance shall be closed summarily by stating, ‘it does not pertain to this Office ‘.

(ii) No grievance shall be closed without final outcome accruing to the applicant. As most of the pension grievances are monetary in nature, therefore, in the Action Taken Report (ATR) filed at the time of closure of grievance, Unique Transaction Reference (UTR) number or Reference number should be filled in on the portal. For grievances which are not monetary in nature, relevant order(s) or document(s) including PPO/letter/e-mail should be uploaded.

B. Role and Responsibilities of Nodal Public Grievance Officers:

(i) Every Nodal PG Officer shall undertake a monthly review of Pension related grievances pending on the portal to ensure the qualitative redressal of grievances within the prescribed time limit as mentioned in para 2C(ii) of this OM. The Nodal PG officer may access the poor/average feedback of the applicants by accessing CPGRAMS Portal (https://pgportal.gov.iniccfeedback/) and take necessary corrective measures.

(ii) The Nodal PG Officer shall analyze the trend of grievances and conduct a root cause analysis. Accordingly, remedial measures related to people, policy and procedures to reduce the incidence of grievances may be taken.
Page 1 of 2

C. Timeline for the redressal of the grievances:

(i) Over the period, the average redressal time of the pension related grievances has reduced substantially due to the reforms brought in the grievance redressal process including constant monitoring by DOPPW, on-line movement of the grievances to the concerned GROs and the capacity building of manpower deployed in pension grievance redressal process.

(ii) Therefore, Ministries/ Departments should strive to redress the pensioners’ grievances within 21 days with the employment of technological intervention and development of skill sets of the GROs. In the cases, where redressal of the grievance requires longer time, an interim reply may be furnished on the portal along with the reason for the same and the expected timeline for redressal of the grievance.

D. Appellate Mechanism:

(i) Upon the closure of the grievance, applicant is provided with the option to prefer an appeal against the redressal of his grievance within 30 days of closure of the grievance.

(ii) The Appellate Authority shall dispose of the appeal within 30 days of receipts of the appeal. A speaking order shall be passed, attaching relevant documents, if any.

E. Dealing with physical grievances :

The grievance applications filed in physical form with the Ministry/Department shall be uploaded on the CPENGRAMS portal to ensure proper monitoring of these grievances. For filing of grievances on the portal, the process as elaborated under the heading- ‘Help’ on the Home page of CPENGRAMS Portal ( https://pgportal.gov.in/pension/Help.aspx) may be referred.

3.This issues with the approval of the competent authority.

(Dr. Pramod Kumar)
Director

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Cabinet approved 3% Dearness Allowance hike for Central Govt Employees, Pensioners from July 2024

Cabinet approved 3% Dearness Allowance hike for Central Govt Employees, Pensioners from July 2024

In a festival bonanza, the central government on Wednesday announced a 3 per cent hike in dearness allowance (DA) for central government employees and dearness relief (DR) for pensioners, with effect from July 1, 2024, announced Union Information & Broadcasting Minister Ashwini Vaishnaw. After the latest decision, the DA has been increased from 50% to 53%.

Also Check

DA Calculator from Jan 2025

DA Calculation Sheet

7th CPC Salary Calculator 2024

The decision, which was taken on Wednesday in a Cabinet meeting headed by Prime Minister Narendra Modi, will benefit over one crore central government employees and pensioners.

Briefing about the Cabinet decision today, Union Information & Broadcasting Minister Ashwini Vaishnaw said, “It will have a financial implication of Rs 9,448 crore for central exchequer.”

The government has also increased dearness relief (DR) by 3 per cent for pensioners. DA is given to government employees, while DR is given to pensioners. DA and DR are hiked twice a year, with effect from January and July.

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Comprehensive guidelines for sensitive, accessible and meaningful redressal of Central Government Pensioners’ grievances

Citizen Centric approach: Comprehensive guidelines for sensitive, accessible and meaningful redressal of Central Government Pensioners’ grievances

Ministries and Departments strive for redressal of Pensioners’ grievances within 21 days on CPENGRAMS

Root cause analysis of the Pensioners’ grievances for checking the incidences of grievances

All the Pensioners’ grievance applications to be redressed in online mode through CPENGRAMS

Central Government has issued comprehensive guidelines after reviewing its Pensioners’ grievance redressal mechanism i.e. Centralized Pension Grievances Redress and Monitoring System (CPENGRAMS) to make it more sensitive, accessible and meaningful in line with the vision of the Prime Minister.

The guidelines envisage expeditious and efficient redressal of the grievances, bearing a testimony to the citizen-centric approach of the Government of India.

The main highlights of the comprehensive guidelines for handling Central government Pensioners’ grievances are as follows:

1. Ministries/Departments should strive to redress the Pensioners’ grievances within 21 days. In the cases, where redressal of the grievances requires longer time, an interim reply may be furnished on the portal.

2. The grievance shall be redressed under ‘whole of the Government approach’. In no case, grievance shall be closed summarily by stating, ‘it does not pertain to this Office’.

3. The grievance shall not be closed without its conclusive redressal and the Action Taken Report (ATR) should be filled in with the supporting information and documents at the time of closure of grievance.

4. Ministries/ Departments shall undertake monthly review of Pension related grievances, pending on the portal to ensure the qualitative redressal of grievances within the prescribed time limit.

5. The Nodal PG Officer shall analyze the trend of grievances and conduct a root cause analysis to check the incidence of grievances.

6. The applicant can file an appeal against the redressal of his grievance within 30 days of closure of the  grievance and it shall be disposed of within 30 days by  the Appellate Authority. A speaking order shall be passed, attaching relevant documents, if any.

7. The grievance applications, filed in the physical form with the Ministry/ Department, shall be uploaded on the CPENGRAMS portal to ensure proper monitoring of these grievances.

PIB

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