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Union Minister Dr. Jitendra Singh launches “Feedback Call Centres on COVID -19 Public Grievances and Interacts Live with Citizens”

Union Minister of State for Personnel, PG and Pensions Dr. Jitendra Singh todaylaunched the “Feedback Call Centres on Public Grievances” and interacted live with citizens whose grievances have been successfully redressed on the COVID-19 National Monitor for Public Grievances. Dr. Jitendra Singh complimented DARPG on reaching the milestone of redressing One Lakh COVID-19 Public Grievances so far.He said that the “Leadership of PM Modi has inspired Government to put in a lot of effort to addressing Grievances of Common Man”.

This is the first time that a Senior Minister of Government has interacted live with Citizens who had filed grievances during COVID-19 and also paved way for other Ministries to take up citizen grievances in an effective manner along with a feedback mechanism.

The DARPG has in collaboration with BSNL operationalized Feed Back Call Centers in Bhubaneshwar, Guwhati, Jamshedpur, Vadodara, Ahmedabad, Lucknow, Ajmer, Guntur, Coimbatore and Guntakal with 1406 call centre operators.

The Feedback Call Centres would seek feedback from individual citizens on citizen satisfaction on 1.28 lac COVID-19 Public Grievances that have been filed on CPGRAMS for the period 30/3/2020 to 30/5/2020. Necessary trainings on the feedback questionnaires to call centre operators has been completed on June 9-10, 2020. Feedback call-centres would operate in Hindi, English, Gujarati, Marathi, Punjabi, Kannada, Konkani, Malayalam, Tamil, Telugu, Oriya, Bengali, Assamese and Rajasthani.

On this occasion, Dr. Jitendra Singh interacted with 4 citizens whose grievances were redressed on the COVID-19 National Monitor within a period of 3 days. Amongst the citizens who interacted with Dr. Jitendra Singh, were (a) Smt. Renuka V.Parasappagol resident of Bijapur, Karnataka whose grievance of a refund from Canara Bank was redressed by Department of Financial Services (b) Shri GordhanbhaiJethabhai Patel resident of Vadodara Gujarat whose grievance of a refund of mature MIS investment was redressed by Department of Posts (c) Shri Lakshminarayanan resident of Delhi whose grievance for treatment of his daughter with HCQ was redressed by the AIIMS and (d) Shri Mrithinjayan resident of Chennai, Tamil Nadu whose grievance of accepting monthly instalments of deposits was approved by the Department of Posts. The citizens informed the Dr. Jitendra Singh that they had learnt of the COVID-19 National Monitor for Public Grievances from his tweets and statements, and thanked the Government for timely redressal of their grievances.

Speaking on the occasion, Dr. Jitendra Singh said that in Modi 2.0, CPGRAMS has witnessed radical reforms and transformational governance resulting in comprehensive overhaul of grievance redressal in India. Amongst the steps taken were the implementation of CPGRAMS Reforms in top 20 Grievance receiving Ministries/ Departments delineating last mile grievance officers, Integration of State/ Union Territories Grievance Portals with CPGRAMS and Feedback Call Centres. He said thatCOVID 19 pandemic has created a world of digital opportunities to empower India’s citizens and DARPG must make best use of the crisis led reforms in coming days. Dr. Jitendra Singh said DARPG should bring out a compendium of success stories on successfully redressed Public Grievances which may be disseminated for restoring confidence in Citizens that the Government is sensitive to their issues.

The launch function was attended by Dr. K.Shivaji Secretary DARPG, V.Srinivas, Additional Secretary DARPG, Shri P.K.Purwar, Chairman and Managing Director BSNL, Smt. Jaya Dubey Joint Secretary DARPG and senior officials of AIIMS, Posts, DARPG and BSNL, along with 1500 Call Centre operators of BSNL and citizens whose grievances were successfully redressed.

केंद्रीय श्रम एवं रोजगार मंत्रालय के अधीन कर्मचारी भविष्य निधि संगठन (ईपीएफओ) ने सदस्यों के दावों के निपटान में तेजी लाने के लिए विभिन्न स्थानों से दावा निपटान की सुविधा शुरू की

पूरे देश में अपनी सेवा वितरण के समान मानकों को सुनिश्चित करने और कोविड-19 महामारी के दौरान अपने कार्यबल का सर्वोत्कृष्ट उपयोग करने की दिशा में एक बड़ा कदम उठाते हुए, कर्मचारी भविष्य निधि संगठन (ईपीएफओ) द्वारा हाल ही में एक विभिन्न स्थानों से दावा निपटान सुविधा की शुरुआत की है। यह सुविधा ईपीएफओ के कार्यालयों को पूरे देश में अपने किसी भी क्षेत्रीय कार्यालय के माध्यम से ऑनलाइन दावों का निपटारा करने की अनुमति प्रदान करके एक बड़ा बदलाव लाएगी। इस अनोखी पहल के अंतर्गत, सभी प्रकार के ऑनलाइन दावों यानी भविष्य निधि, पेंशन, आंशिक निकासी और दावों और हस्तांतरित दावों की प्रक्रिया पूरी की जा सकती है।

कोविड-19 संकट ने ईपीएफओ के 135 क्षेत्रीय कार्यालयों को उनके स्थान के आधार पर, विभिन्न स्तरों पर गंभीरता के साथ प्रभावित किया है। यह देखा गया है कि यद्यपि कोविड-19 महामारी के कारण मुंबई, ठाणे, हरियाणा और चेन्नई जोनों में कई कार्यालय बहुत ही नाममात्र कर्मचारियों के साथ काम कर रहे हैं, लेकिन हाल ही में कोविड-19 के कारण दावों की प्राप्ति में बड़ी संख्या में वृद्धि दर्ज की गई है। परिणामस्वरूप, इन कार्यालयों में लंबित दावों की संख्या उच्च स्तर तक बढ़ गई है जिसके कारण दावों के निपटान में देरी हुई है, जबकि अन्य कार्यालय, 50 प्रतिशत कार्यबल के साथ काम कर रहे हैं और हाल ही में शुरू किए गए ऑटो सेटलमेंट मोड की मदद से कोविड-19 अग्रिमों के लिए दावों के निपटान की अवधि को कम करके 3 दिनों तक किया जा सकता है।

कार्यभार का समान रूप से वितरण करके राष्ट्रव्यापी दावा निपटान से संबंधित देरी में कमी लाने के लिए, ईपीएफओ विभिन्न स्थानों से दावा निपटान सुविधा के द्वारा दावा प्रक्रिया के लिए भौगोलिक क्षेत्राधिकार की मौजूदा प्रणाली से बाहर निकल गया है। इससे ज्यादा कार्यभार वाले कार्यालयों को कम कार्यभार वाले कार्यालयों के साथ अपने कार्य बोझ को साझा करने की अनुमति मिलेगी, जहां पर कोविड-19 प्रतिबंधों के कारण उच्च स्तर पर कार्य लंबित हैं। यह पूरे देश में ईपीएफओ के सभी क्षेत्रीय कार्यालयों में कार्यबल के सबसे सटीक जुड़ाव के माध्यम से दावा निपटान प्रक्रिया को तेजी से ट्रैक करने में सक्षम बनाता है।

अपने सदस्यों के जीवन में सुगमता के अनुभव को बढ़ावा देने के उद्देश्य से, इस पहल की प्राप्ति रिकॉर्ड समय में की गई है। इस अग्रणी परियोजना के अंतर्गत बहु-स्थानीय दावों का पहला बैच, 10 जून 2020 को गुरुग्राम क्षेत्र के लिए निर्धारित किया गया। गुरुग्राम क्षेत्र के क्षेत्रीय कार्यालय से संबंधित कर्मचारियों के दावों का निपटारा चंडीगढ़, लुधियाना और जालंधर कार्यालयों में तैनात ईपीएफओ के कर्मचारियों द्वारा किया गया। निपटान के बाद गुरुग्राम कार्यालय से सदस्यों के व्यक्तिगत बैंक खातों में भुगतान किया गया।

इसकी शुरूआत के बाद से, नियंत्रित क्षेत्रों में आने वाले कार्यालयों से संबंधित दावों को त्वरित प्रक्रिया के लिए अन्य स्थानों के कार्यालयों में वितरित किया जा रहा है।

इसके अलावा, विभिन्न स्थानों से दावा निपटान सुविधा की शुरुआत, अनाम दावों के प्रसंस्करण के बड़े उद्देश्यों की प्राप्ति की दिशा में एक महत्वपूर्ण कदम है, जिससे प्रधानमंत्री के डिजिटल इंडिया दृष्टिकोण के अनुरूप पारदर्शिता, दक्षता, शिकायतों में कमी और ऑनलाइन दावों का त्वरित निपटान की ज्यादा से ज्यादा प्राप्ति की जा सके।

ईपीएफओ के अधिकारी और कर्मचारी अपने समर्पण और निरंतर नई पद्धतियों के माध्यम से, कोविड-19 प्रतिबंधों के कारण अपने कामकाज पर प्रतिकूल प्रभाव पड़ने के बावजूद, 1 अप्रैल 2020 से प्रति कार्य दिवस में 270 करोड़ रुपये की राशि के 80,000 से ज्यादा दावों का निपटान किया है। विभिन्न स्थानों से दावा निपटान सुविधा के साथ, संकट के दौरान ईपीएफओ अपने 6 करोड़ से ज्यादा ग्राहकों के लिए सामाजिक सुरक्षा सुनिश्चित करने के लिए सेवा वितरण में उच्च मानकों को प्राप्त करने के लिए तैयार है।


Employees Provident Fund Organisation (EPFO), a Department under Union Ministry of Labour & Employment, launches multi location claim settlement to expedite member claims

Taking a big leap towards ensuring uniform standards of service delivery across the country and optimum utilisation of its workforce during COVID-19 Pandemic, EPFO has recently launched a multi-location claim settlement facility. This facility will bring a paradigm shift by allowing EPFO offices to settle online claims from any of its regional offices, across the country. All types of online claims i.e. provident fund, pension, partial withdrawal and claims and transfer claims can be processed under this novel initiative.

​COVID-19 crisis has affected 135 regional offices of EPFO with different levels of severity depending on their location. It was observed that though many offices in Mumbai, Thane, Haryana and Chennai zones operate with even less then skeletal staff on account of COVID-19 Pandemic, but there has been a disproportionate increase in claim receipt due to recently introduced COVID-19 advance. Consequently, claim pendency in these offices rose to higher levels leading to delay in claim settlement cycle while other offices, working with 50% workforce and with the help of recently introduced auto settlement mode could bring the claim settlement period down to 3 days for COVID-19 advances.

To reduce the delays by uniformly distributing the claim settlement related workload nationwide, EPFO has moved away from the existing system of geographical jurisdiction for claim processing by rolling out multi-location claim settlement facility. This will allow offices with lesser workload to share the burden of offices that have accumulated a higher level of pendency, due to COVID-19 restrictions. It enables fast-tracking of settlement process through most appropriate engagement of EPFO’s workforce in all its regional offices across the country.

The initiative aimed at enhancing ease of living experience for its members, has been achieved in record time. The first batch of multi-location claims under this path-breaking project was settled for Gurugram Region on 10th June 2020. The claims of employees pertaining to the regional office of Gurugram Region were settled by EPFO staff deployed in Chandigarh, Ludhiana and Jalandhar offices.  After settlement the payment was made from the Gurugram office to the bank account of the individual member.

Since its launch, claims pertaining to offices that fall in containment zones are being distributed to offices in other locations for expeditious processing.

Further, the launch of multi-location claim settlement facility is a momentous step towards the larger objectives of ushering faceless claims processing thereby bringing greater levels of transparency, efficiency, reduction of member grievances and expeditious settlement of online claims in line with Prime Minister’s vision of Digital India.

Despite its functioning being adversely impacted due to COVID-19 restrictions, EPFO’s officers and staff through their dedication and constant innovations have been settling more than 80,000 claims amounting to Rs 270 crore per working day since 1st April 2020. With multi-location claim facility EPFO is set to achieve higher benchmarks in service delivery ensuring social security for its more than 6 crore subscribers during the time of crisis.

PIB

Amendment to procedural rule in POSB(CBS)Manual/POSB Manual Volume

S.B. Order 21/2020

F.No.107-01/2020-SB
Government of India
Ministry of Communications
Department of Posts
(Financial Services Division)

Dak Bhawan, New Delhi-110001
Dated :- 11/06/2020

To,
All Head of Circles/Regions.

Subject:- Amendment to procedural rule in POSB(CBS)Manual/POSB Manual Volume regarding.

Sir/Madam,

In order to streamline payment of Incentive/Commission to GDS SPM/GDS BPM for opening of National Savings Time Deposit Accounts, POSB(CBS) Manual, Appendix VIII, para | Note 4 / POSB Manual Volume |, Appendix X, para 1 Note 4 is amended as below: –

“incentive will be payable to GDS SPMs/GDS BPMs irrespective of the location of Post Offices i.e. whether in rural area or in urban area subject to the condition that the address of the depositor falls within the delivery jurisdiction of the respective GDS Sub Post Office/Branch Post Office.”

2. It is requested to circulate the amendment to all concerned for information and guidance and necessary action.

3. This issues with the approval of the Competent Authority.

(Devendra Sharma)
Assistant Director (SB)

Signed Copy

Bye Election to the Andhra Pradesh Legislative Council by the members of Legislative Assembly (MLAs)   – Polling on 6th July 2020

Bye Election to the Andhra Pradesh Legislative Council by the members of Legislative Assembly (MLAs)   – Polling on 6th July 2020

There is one casual vacancy in the Andhra Pradesh Legislative Council by the members of Legislative Assembly. The details of the vacancy are as follow:

 

Name of Member Nature of election Cause of vacancy Term up to
Sri Dokka Manikya Vara Prasad By MLAs Resignation on 09.03.2020 29.03.2023

The Commission, after receiving inputs from CEO, Andhra Pradesh, has decided to hold a bye-election to the Andhra Pradesh Legislative Council by the members of the Legislative Assembly to fill the above mentioned vacancy as per the following schedule: –

S.No. Events Dates
Issue of Notifications 18th June, 2020 (Thursday)
Last Date of making nominations 25th June, 2020 (Thursday)
Scrutiny of nominations 26th June, 2020 (Friday)
Last date for withdrawal of candidatures 29th June, 2020 (Monday)
Date of Poll 06th July, 2020 (Monday)
Hours of Poll 09:00 am-04:00 pm
Counting of Votes 06th July, 2020 (Monday) at 05:00 pm
Date before which election shall be completed 08th July, 2020 (Wednesday)

            Adequate measures for close monitoring of the election process by appointing observers shall be taken to ensure free and fair election.

            Commission has also directed the Chief Secretary of the State to depute a senior officer from the State to ensure that the extant instructions regarding COVID-19 containment measures are complied with while making arrangements for conducting the elections.

PIB

New Attendance Rules in West Bengal Government Employees

New Attendance Rules in West Bengal Govt. Offices

GOVERNMENT OF WEST BENGAL
FINANCE (AUDIT) DEPARTMENT
NABANNA, 325, SARAT CHATTERJEE ROAD
HOWRAH – 711 102

No. 1921-F(H) Howrah, the 10th June, 2020.

MEMORANDUM

This is in continuation of No. 1912-F(H) dated 09-06-2020 in regard to the attendance of officers and staff at State Level Offices.

Since the implementation of the new attendance rules in the offices of the State Government from 8 June, 2020, it has been observed that there has been overcrowding in public transport and workplace. Due to this overcrowding, the basic social distancing norms are not being maintained which increases the chances of spread of Covid infection among the employees and general public.

In view of the above, there is a further need to avoid crowding of office goers in public transport and workplace to ensure maintenance of adequate social distancing.

Therefore, it has been decided that-

a) The attendance of officers and staff upto the level of Deputy Secretary will be staggered – one, from 09.30 A.M. to 02.30 P.M. and the other, from 12.30 P.M. to 05.30 P.M. Roster may be prepared accordingly.

b) For the officers above the rank of Deputy Secretary who use official vehicle, there will be no such staggering of working hours.

This order will be effective from 11th June, 2020 and will remain in force until further orders.

Additional Chief Secretary to the
Government of West Bengal

Signed Copy

Opening of JNVs after summer vacation – Action to be taken

Navodaya Vidyalaya Samiti
Ministry of Human Resource Development
Government of India
(Department of School Education & Literacy)
B-15, Institutional Area, Sector-62, Noida,
Gautam Budh Nagar, Uttar Pradesh -201309
URL: www.navodaya.gov.in, Tele: 0120-2975751

F.No.7-2/2016-NVS(Acad.)

1st June , 2020

To
The Deputy Commissioner
Navodaya Vidyalaya Samiti
All Regional Offices

Sub : Opening of JNVs after summer vacation – Action to be taken – reg.

Sir / Madam,

As you aware, summer vacation was declared w.e.f. 1st April, 2020. In the meantime, lockdown was declared to contain pandemic COVID and it continued up to 31st May,2020. In general summer vacation is for 60 days and in a year, 30 days are given for different breaks, festivals etc. as per local conditions. Already schools are closed for more than two months due to vacation and pandemic COVID.

In the meantime. MHA has issued guidelines for opening schools wherein it has been mentioned that schools, colleges, educational / training 1 coaching institutions etc. will be opened after consultations with States and UTs. State Governments / UT administration may hold consultations at the institution level with parents and other stakeholders. Based on the feedback, a decision on the re-opening of these institutions will be taken in the month of July, 2020

Also ReadNVS Annual Transfer Drive 2019 – Transfer of non teaching employees and issuance of transfer order

From above, it is clear that schools are not allowed to open in June, 2020. It is pertinent to mention that academics of students could not suffer for long long time. In view of above, it is decided to open the schools for online classes from 15th June, 2020 onwards. Accordingly, the following guidelines are given:-

1. The teachers who have left the JNV campus for availing vacation on or before 10th April, 2020 will report to the JNV on 10th June, 2020. However., wherever quarantine camps are functioning in JNVs, they will report through online and start working from home.

2. The teachers who are away from JNVs for more than 60 days should report on 10th June, 2020.

3. The above mentioned teachers will work to assist the Principal, Vice Principal and other staff in preparation of physical opening of school for which the date will be notified by NVS as per MHA / Ministry guidelines.

4. All JNVs will have online classes w.e.f. 15th June, 2020. Accordingly, Principals have to make arrangement for online classes using their smart classes and other computer class.

5. Textbooks are to be issued to the students by calling only the parents ( class wise and section wise ) between 10th- 20th June, 2020. Only 40 parents (One section) are to be called in a day for the distribution of text books.

6. For the smooth conduct of online classes, JNV may issue a laptop from smart room with proper receipt and acknowledgement to the teachers, if they do not have own computer / laptop. Teachers may use the laptop for online classes until physical classes begin.

7. In case, the teachers are stranded in JNVs and supporting JNVs for official work by working from home, such teachers will be compensated as per NVS norms. Principal will certify that they were supporting JNVs by staying in the campus. A proposal in this regard is to be forwarded by the Principals to the Regional Offices for sanctioning compensatory leave as per NVS norms. These leaves will be granted, but due care has to be taken that academics do not suffer.

8. Arrangement may also be made to facilitate the students of Class XII(session 2019-20) to stay in campus to prepare and appear for pending CBSE examination(AISSCE-2020) w.e.f. 25.6.2020 as per the schedule of the examination.

Reporting of teachers physically to the JNVs is to be done in the areas where lockdown is lifted and the quarantine camp in the JNVs, if any, is shifted. In this regard, movement / travel will be as per the guidelines of MHA/State Govt./District authorities.

You are requested to ensure that action is taken as per the above guidelines. Please ensure that the textbooks are sent to JNVs from the camp offices on or before 9th June, 2020, if the same is not distributed to JNVs.

This issues with the approval of the competent authority.

Yours faithfully,

(G. Arumugam)
Joint Commissioner

Signed Copy

NVS Guidelines for conducting online classes

NAVODAYA VIDYALAYA SAMITI
(An Autonomous Organization under
Ministry of HRD)
Department of School Education & Literacy, Govt. of India
B-15, Institutional Area, Sector 62
NOIDA(UP) – 201 309

F.No.7-2/2016-NVS(Acad.)

07th June 2020

To
The Deputy Commissioner
Navodaya Vidyalaya Samiti
All Regional Offices

Sub: Conducting online classes- Further guidelines-reg.

Sir/Madam,

In connection with conduct of online classes, the following further guidelines are issued.

1. If any of the teachers or their family members are affected with corona infection, they are permitted to work from home.

2. Teachers staying in containment zone are allowed to work from home until the State / District administration lifts the lockdown in such areas. However a self certificate in this regard is to be forwarded to the Principal concerned.

3. Guidelines of MHA are to be strictly followed during movement of the vacation staff to JNV.

This issues with the approval of the competent authority.

Yours faithfully,

(G. Arumugam)
Joint Commissioner

Signed Copy

Latest NVS Circulars

NVS Annual Transfer Drive 2019 – Transfer of non teaching employees and issuance of transfer order

NAVODAYA VIDYALAYA SAMITI
(An Autonomous Organization under Ministry of HRD)
Department of School Education and Literacy),
Government of India
B-15, Institutional Area, Sector-62,
Noida, District Gautam Budh Nagar,
Uttar Pradesh – 201 309

No.F.2-1 / 2019 (ATD)-NVS(Estt.II)/ 4747

May 27, 2020

To
The Deputy Commissioner,
Navodaya Vidyalaya Samiti,
All Regional Offices,

Subject : Annual Transfer Drive 2019 – Transfer of non teaching employees (Driver / Elect.-cum-plumber / Lab.Attendant / Cook / Mess Helper / Chowkidar / Chowkidar-cum-sweeper) and issuance of transfer order-reg.

Sir,

Kindly refer to this office letter even number/4680 dated 19.03.2019 regarding transfer of employees of belonging to the Cadres below LDC (JSA). Vide letter under reference, ROs have been entrusted:

1. To invite grievance of all such employees who got transfer under “Displacement” category cadre wise.

2. To keep the Principals well informed about collecting grievance and forwarding the same to RO concerned for addressing those grievance in a suitable way.

3. To take up such grievances and resolve them adhering to provisions of the transfer policy and subsequent guidelines.

4. Not to take up any fresh request of transfer.

5. To send grievance of inter-region transfer to NVS Hqrs for proper disposal of such cases.

6. To issue final orders only after disposal of grievance of employees.

It has been observed that the orders of transfer of employees of such cadres (as mentioned in subject) are being issued by the different Regional offices. Therefore, it is assumed that such orders are being issued after disposal of all grievances employees of ROs concerned aligning with the instructions of NVS HQ letter dated 19.03.2020. It is once again informed that final transfer orders of these cadres should be issued in one go, only after disposal of all grievances of employee of such cadres.

This issues with approval of the Competent Authority for compliance

(Krishan Gaur)
Section Office[Estt.I]

Signed Copy

Timelines for recording of PAR 2019-20 for AIS officers extended till 31st December 2020

F.No. 11059/01/2014-AIS-III
Government of India
Ministry of Personnel, PG and Pensions
Department of Personnel & Training

****

North Block, New Delhi
Dated 09th June, 2020

To,

The Chief Secretaries of States / UTs

Subject: Further Extension of timelines for recording of PAR for the year 2019-20 in respect of AIS officers – reg.

Sir /Madam,

I am directed to refer to the relevant provisions for recording of PAR under the AIS(PAR)Rules, 2007 as amended, including also the provisions regarding the reporting I reviewing I accepting authorities to record PAR not after one month of their retirement and also to this Department’s letters of even number dated 27.03.2020 and 30.03.2020.

2. In view of the pandemic caused by the spread of COVID 19 and the consequent nation-wide lockdown extended from time to time, AIS officers are involved in various activities relating to management and control of the pandemic, continuance of essential services and maintenance of law and order etc. Further, most of the government offices, except those involved in essential services and law and order, are working with skeletal staff strength. In the light of exigent situation, the timelines for online generation of PAR, and submission of self-appraisal, recording of comments by reporting/ reviewing / accepting authorities and also retired/retiring government officers were extended vide this Department’s letters of even number dated 27.03 .2020 and 30.03.2020.

Also Read :  Timeline for APAR : Extended till 31st March, 2021 for End of entire APAR process

3. In view of the continuance of the restrictions imposed due to spread of COVID 19, it would still be practically difficult for the AIS officers to either submit their self – appraisal or to record the PAR for the year 2019-2020 as reporting I reviewing I accepting authority within extended timelines . To overcome this, it has now been decided with the approval of competent authority, to further revise the existing cut-off dates prescribed for self-appraisal, reporting, reviewing and acceptance of PAR in respect of AIS officers for the year 2019-20 , in relaxation of Rule 4 A (1), Rule 5(1) read with Schedule 2 of the AIS (PAR) Rules, 2007 as amended, so as to give sufficient time to each authority, as indicated below:-

Activity Cut off dates
Existing Already Revised Revised
Self-appraisal for current year 31st May 30th June, 2020 31st August 2020
Appraisal by Reporting Authority 31st July 31st August , 2020 30th September , 2020
Appraisal by Reviewing Authority 30th September 15th October, 2020 15th November, 2020
Appraisal by Accepting Authority 31st December 31st December , 2020 31st December, 2020

4. It has also been decided with the approval of Competent Authority, that irrespective of their date of retirement, the reporting/reviewing/accepting authorities, retiring from 29.02 .2020 to 31. 10.2020 shall be allowed to record PAR for the year 2019-2020 beyond the extant time line of one month after their retirement and as per the revised timeline mentioned in para 3 above, in relaxation of Rule 7A of AIS (PAR) Rules, 2007 as amended .

5. Further, it may cause a burden on healthcare system as well as risk to AIS officers to get medical examination done for submitting mandatory summary of Medical Report along with self-appraisal. Therefore, with the approval of competent authority , it has also been decided to delink the submission of summary of medical report from recording and completion of APAR for the year 2019-2020 in respect of AIS officers. Also, it has been decided to extend the timeline for conduct of Annual Medical Examination and thereafter submitting the summary of Medical Report for the PAR year 2019-2020 for a further period up to 31.12.2020.

6. Notwithstanding anything contained herein, no remarks may be recorded after 31st December, 2020 in the PAR of AIS officers for the PAR year 2019-2020, in accordance with the 2nd proviso of the AIS (PAR) Rules, 2007 as amended.

7. The aforesaid relaxation is as a one-time measure only .

(Khushboo G Chowdhary)
Deputy Secretary to the Government of India

Signed Copy

 

Dept of Posts : Reporting of Death Cases – Compensation of Rs.10 lakhs to cover death due to COVID-19

No.100-4/2020-Pen
Government of India
Ministry of Communications
Department of Posts
Pension Section

Dak Bhawan, Sansad Marg
New Delhi — 110 001
12th June, 2020

To
1. Heads of all Postal Circles
2. Chief General Manager (BD&M)/ Parcel/ PLI Directorate
3. Director, Rafi Ahmad Kidwai National Postal Academy, Ghaziabad
4. Chief Engineer (HQ), Dak Bhawan

Subject : Provision to extend benefit of payment of compensation of Rs.10 lakhs to all Departmental employees and all categories of Gramin Dak Sevaks (GDS) of Department of Posts to cover death due to COVID-19 while discharging official duties – reporting of death cases due to COVID-19 – reg.

I am directed to refer to this Department’s letter No.100-4/2018-Pen. dated 01.06.2018 forwarding therewith guidelines for settlement of claims for compensation on accidents applicable to Department of Posts and PSUs under its control.

2. The existing Scheme of compensation of Rs.10 lakhs to accidents’ victims was extended to the Departmental employees of Department of Posts and GDSs succumbing to COVID-19 disease while discharging official duty vide this Department’s letter dated 17.04.2020. The extension of the Guidelines for the purpose of COVID-19 cases was only for specific purpose and for the time being only.

3. In supersession of this office letter dated 21.05.2020, the Competent Authority has re-designated Director(Establisliment) as ‘Designated Officer‘ for receiving, processing and disposal of claims vide letter dated 09.06.2020. So far only a few Circles have reported officials succumbing to COVID-19 and no case has been received for settlement of any compensation so far. A Circle-wise summary of death cases reported so far is at Annex.

Also ReadDept of Posts : Compensation of Rs.10 lakhs to all employees and all GDS to cover death due to Covid -19

4. In view of above, Circles who have reported death of officials succumbing to COVID-19 are requested to expedite verification process as per prescribed procedure and submit claims of compensation, if any. Further, all Circles are requested to ensure submission of any claim of compensation on account of death due to COVID-19 after due verification along with requisite documents/information with personal recommendation of the HOC to enable this Department to take expeditious and prompt settlement of clat Encl: a.a.

( Tarun Mittal )
Asstt. Director General (Pension)

Signed Copy

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