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West Bengal ROPA 2019 Pay Matrix – Pay Band 2 – 5400‐25200

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igeadmin
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West Bengal ROPA 2019 Pay Matrix – Pay Band 2 – 5400‐25200

ROPA 2019

Pay Band P.B. 2 5400‐25200
Grade Pay 1900 2100 2300 2600 2900
Old Entry Pay 7300 7680 8160 8840 9600
Level 3 4 5 6 7
1 18800 19700 21000 22700 24700
2 19400 20300 21600 23400 25400
3 20000 20900 22200 24100 26200
4 20600 21500 22900 24800 27000
5 21200 22100 23600 25500 27800
6 21800 22800 24300 26300 28600
7 22500 23500 25000 27100 29500
8 23200 24200 25800 27900 30400
9 23900 24900 26600 28700 31300
10 24600 25600 27400 29600 32200
11 25300 26400 28200 30500 33200
12 26100 27200 29000 31400 34200
13 26900 28000 29900 32300 35200
14 27700 28800 30800 33300 36300
15 28500 29700 31700 34300 37400
16 29400 30600 32700 35300 38500
17 30300 31500 33700 36400 39700
18 31200 32400 34700 37500 40900
19 32100 33400 35700 38600 42100
20 33100 34400 36800 39800 43400
21 34100 35400 37900 41000 44700
22 35100 36500 39000 42200 46000
23 36200 37600 40200 43500 47400
24 37300 38700 41400 44800 48800
25 38400 39900 42600 46100 50300
26 39600 41100 43900 47500 51800
27 40800 42300 45200 48900 53400
28 42000 43600 46600 50400 55000
29 43300 44900 48000 51900 56700
30 44600 46200 49400 53500 58400
31 45900 47600 50900 55100 60200
32 47300 49000 52400 56800 62000
33 48700 50500 54000 58500 63900

West Bengal Revision of Pay and Allowance 2019 – ROPA 2019 Pay Matrix

ROPA 2019 Salary Calculator for West Bengal Government Employees

West Bengal ROPA 2019 Pay Matrix – Pay Band I – 4900‐16200

By
igeadmin
-

West Bengal ROPA 2019 Pay Matrix – Pay Band I – 4900‐16200

Pay Band P.B I 4900‐16200
Grade Pay 1700 1800
Old Entry Pay 6600 6830
Level 1 2
1 17000 17600
2 17500 18100
3 18000 18600
4 18500 19200
5 19100 19800
6 19700 20400
7 20300 21000
8 20900 21600
9 21500 22200
10 22100 22900
11 22800 23600
12 23500 24300
13 24200 25000
14 24900 25800
15 25600 26600
16 26400 27400
17 27200 28200
18 28000 29000
19 28800 29900
20 29700 30800
21 30600 31700
22 31500 32700
23 32400 33700
24 33400 34700
25 34400 35700
26 35400 36800
27 36500 37900
28 37600 39000
29 38700 40200
30 39900 41400
31 41100 42600
32 42300 43900
33 43600 45200

West Bengal Revision of Pay and Allowance 2019 – ROPA 2019 Pay Matrix

ROPA 2019 Salary Calculator for West Bengal Government Employees

Inter Ministry Women Chess Tournament 2019-20 – DOPT Circular

By
igeadmin
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Government of India
Ministry of Personnel, Public Grievances & Pensions
Department of Personnel & Training
CENTRAL CIVIL SERVICES CULTURAL AND SPORTS BOARD

Room No.361, ‘B’ Wing, 3rd Floor,
Lok Nayak Bhawan, New Delhi-3

27.09.2019

CIRCULAR

Sub: Inter-Ministry Women Chess Tournament 2019-20

Central Civil Services Cultural and Sports Board is organizing Women’s Chess Championship as one of the events in Inter Ministry Chess Tournament 2019-20 from 14th October, 2019 to 16th October, 2019 at Grih Kalyan Kendra, Raja Bazar, Gole Market, New Delhi. The Women employees working in various Ministries/Departments located at Delhi/New Delhi may kindly send their entries in the prescribed Proforma (attached) along with the entry fee of Rs.75/- (Per Person) in the Central Civil Services Cultural & Sports Board Office latest by 11th October 2019, through the welfare officer of the Ministry Concerned.

2. Kindly note that event will be conducted on “SWISS LEAGUE SYSTEM” with suitable number (Max.5) of rounds on the basis of number of entries received by the Board. The championship will be merged with individual Chess Championship in event of non-receipt of minimum entries for conducting the Championship at the same venue and schedule. Medals will be awarded for first three positions.

Also Read : Promotion of Sports in Central Government Women Employees

3. No entry will be accepted unless accompanied with fee. The entry should be sent in the prescribed form duly signed by the Welfare Officer concerned and should reach on or before the last date mentioned above. The entry may be deposited in Board’s account as per details.

Account Holder Name- Secretary CCSCSB, Bank- Syndicate Bank, Account No. 90432010052140, Branch- Khan Market, IFSC Code-SYNB0009043.

Payment can also be made by scanning the following QR Code.

4. The rules and regulations governing the eligibility conditions for participation, etc. in the Inter-Ministry Tournament are available on the website of the Department of Personnel & Training (https://dopt.gov.in/about-us/wings-or-division-in-dopt/welfare-divisions).

5. All the participants should report to Shri Atul Mishra, Convenor, Chess at 10 am on 14th October, 2019. The detailed programme along with relevant details, rules and regulation will be supplied to the team/players at the venue of the Tournament.

(Kulbhushan Malhotra)
Secretary (CCSCSB)

Signed Copy

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Superannuation Age of Central Government Employees – Rumours & Real Facts

By
igeadmin
-

Superannuation age of Central Government Employees – Rumours & Real Facts

Rumours were floating in social media that the govt has given clearance for reducing superannuation age

Sources tell that the rumours circulating in the social media about Department of Personnel and Training (DoPT) having given clearance to a proposal for reducing the superannuation age of Central employees with effect from April 2020 are baseless. It has been clarified that there is no such proposal.

NCJCM Secretary Shri. Shiva Gopal Mishra also released the official letter about these false news, NCJCM secretary clearly pointed out that “this has not to be given any cognizance since it is not possible without prior consultation with the JCM(Staff Side), being an important matter of the service condition, affecting the Central Government Employees”

Karnataka Confederation union also released the real facts for lowering the retirement age.

Here is the letter from the Karnataka COC

Retirement age lowering real facts

Comrades,
There are lot of discussions in whatsApp groups about the premature retirement of Central Government Employees the idea is to retire employees who have completed 33 years of service or on reaching 60 years of age, whichever is earlier. At present, the retirement age in most of the services is 60 years, though it is 65 for professors in all Central universities as also for Central government doctors. , such messages are spread as suggested by the Department of Personnel and Training (DoPT), the proposal is currently with the Department of Expenditure. Meanwhile, in order to streamline manpower planning and policies, the government has asked all the ministries to furnish a complete list of cadre-wise and grade-wise posts, total strength and vacancies in various departments by September 30. The messages state that the new rules of retirement age will be implemented from the next financial year after the approval of the Finance Ministry.

The following are the facts about this case.

1) Economic Survey for 2018-19 tabled in Parliament by Hon’ble Finance Minister Nirmala Sitharamanji on 5th July 2019 which says The survey pointed out that this will also help plan in advance for pensions and other retirement provisions. Given that life expectancy for both males and females in India is likely to continue rising, increasing the retirement age for both men and women going forward could be considered in line with the experience of other countries, it added. Due to ageing population and increasing pressure on pension funding, many countries have begun raising the pensionable retirement age. Curiously, Economic Survey 2018-19 had made a strong case for increasing the retirement age in the wake of the rising life expectancy rate in India.

2) The Economic Survey has suggested that a higher retirement a would be crucial for the viability of the pension system. The present economic condition of the Government is not that good to observe higher pension liability .

3) Whenever the Center constitutes a Pay Commission, there is heightened anticipation that the retirement age will be reviewed. With the next pay revision due in 2026, the signalling may have begun now .

4) Economic Survey itself pointing to the need to create 55-60 lakh jobs annually over the next two decades. The total number of sanctioned posts among all the grades was over 38 lakh as on March 1, 2018. Of them, 33.47 lakh posts belong to Grade C. About 31.18 lakh of the total of 38 lakh posts are occupied. At present about 6 lakhs Central Government jobs are to be filled up, the Central Government can fill up these jobs on priority basis. If the retirement age is lowered by any formula then about 6 lakhs people will be retiring in 2020, then 12 lakhs vacancies will be altogether the running of the Government machinery will be quite difficult. This will impact the Government objects and goals .

5) By the 2021 lot number of the Central Government employees are due for retirement, here also lot of vacuum is created in Central Government as filling up of the Government Jobs is at slow pace. The actual work load is more than the employees, the Government should run its machinery and implement it program and policies for which adequate manpower is vitally required.

6) The Government has to pay out huge amount as pension benefits to these 6 lakhs employees on an average 25 lakhs amount is spent on each employee as pension benefit , financially which is likely to be about Rs 20,000 crores on the Government budget.

7) The BSNL management had suggested to Central Government reducing the retirement age from 60 years to 58 years, so far the Finance Ministry has not cleared it due to financial constraints.

8) The retirement age of Central government officials were last increased from 58 years to 60 years in 1998. Many state governments have raised the retirement age from 60 to 62 years. Once a benefit is given to an employee, it is very difficult to withdraw it. It is subjected to judicial intervention. The lowering of retirement age is not easy decision , the central or the state Government will take so easily. It will think in all angles before any such decision is taken.

Hence , to conclude it is just a proposals and it is very difficult to implement it due to various factors such as losing an experienced employee who can handle the work , lot of Central Government jobs are vacant which are to be filled up , lot of financial issues are involved apart from managing its resources.

Comradely yours
COC Karnataka

Source : Karnataka COC

 

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डॉ. जितेन्द्र सिंह ने डाक विभाग में सीपीजीआरएएमएस सुधार लांच किया

By
igeadmin
-

डॉ. जितेन्द्र सिंह ने डाक विभाग में सीपीजीआरएएमएस सुधार लांच किया

सुधारों से शिकायत समाधान के समय में कमी आएगी और शिकायत समाधान की गुणवत्ता बढ़ेगी

सीसीएस (पेंशन) नियमों के नियम 54 में संशोधन 1 अक्टूबर, 2019 से प्रभावी होगा

नियम 54 में संशोधन का निर्णय नागरिकों के प्रति सरकार की संवेदना दिखाती हैः डॉ. जितेन्द्र सिंह

सीपीजीआरएएमएस सुधारों को आने वाले महीनों में अन्य मंत्रालयों में दोहराया जाएगा

कार्मिक और पेंशन राज्य मंत्री डॉ. जितेन्द्र सिंह ने कहा है कि प्रधानमंत्री श्री नरेन्द्र मोदी के नेतृत्व में सरकार ने प्रांरभ से ही कामकाज के डिजिटीकरण पर फोकस किया है। उन्होंने कहा कि सरकार की प्राथमिकता लोगों को पारदर्शी और नागरिक केन्द्रित शासन प्रदान करना है। डॉ. जितेन्द्र सिंह आज नई दिल्ली में कार्मिक, लोक शिकायत तथा पेंशन मंत्रालय द्वारा आयोजित डाक विभाग में केन्द्रीकृत लोक शिकायत समाधान और निगरानी प्रणाली (सीपीजीआरएएमएस) सुधार को लांच करने के समारोह को संबोधित कर रहे थे। इस अवसर पर प्रशासनिक सुधार और लोक शिकायत विभाग तथा पेंशन सचिव श्री के.वी. ईप्पेन और डाक महानिदेशक सुश्री मीरा नंदा और वरिष्ठ अधिकारी उपस्थित थे। समारोह में विभागों और मंत्रालयों का प्रतिनिधित्व करने वाले शिकायत अधिकारी भी उपस्थित थे।

डॉ. जितेन्द्र सिंह ने कहा कि नए सीपीजीआरएएमएस से शिकायत समाधान के समय में कमी आएगी और शिकायत समाधान की गुणवत्ता में सुधार होगा।

केन्द्रीय सिविल सेवा (पेंशन) नियमों के नियम 54 में संशोधन के सरकार के निर्णय की चर्चा करते हुए डॉ. जितेन्द्र सिंह ने कहा कि यह निर्णय सरकार के मानवीय पहलू और सरकार नागरिकों के प्रति सरकार की संवेदनशीलता दिखलाता है। सरकार ने केन्द्रीय सिविल सेवा (पेंशन) नियम 1972 के नियम 54 में 20 सितंबर, 2019 को जारी अधिसूचना के माध्यम से संशोधन किया है। संशोधित नियम के अनुसार सरकारी कर्मचारी के सेवा में प्रवेश करने के सात वर्ष की अंदर मृत्यु होने पर उसका परिवार दस वर्षों की अवधि के लिए अंतिम प्राप्त वेतन के बढ़ी हुई 50 प्रतिशत की दर से फैमली पेंशन का पात्र होगा। उन्होंने कहा कि यह सुधार मोदी सरकार के दूसरे कार्यकाल के पहले 100 दिनों में किया गया नागरिक केन्द्रीत सुधारों में एक है। उन्होंने बताया कि यह सुधार 1 अक्टूबर से प्रभावी होगा।

प्रशासनिक सुधार और लोक शिकायत तथा पेंशन सचिव श्री के.वी. ईप्पेन ने कहा कि नियम 54 में संशोधन के निर्णय से देश के लोगों के लाभ होगा, विशेषकर केन्द्रीय सशस्त्र बल के जवानों को लाभ मिलेगा। उन्होंने कहा कि यह दूरगामी सुधार है।

डाक महानिदेशक सुश्री मीरा नंदा ने कहा कि सरकार की प्राथमिकता लोक शिकायत प्रणाली को पारदर्शी बनाना रही है। उन्होंने कहा कि जन संपर्क वाले विभागों के लिए लोक शिकायत व्यवस्था महत्वपूर्ण है। उन्होंने कहा कि डाक विभाग के कार्य की विशालता को देखते हुए कुछ शिकायतें का आना संभव है। उन्होंने कहा कि सीपीजीआरएएमएस से शिकायतों के समाधान में लगभग 7 से 10 दिन लगेंगे।

अपने स्वागत भाषण में प्रशासनिक सुधार और लोक शिकायत विभाग के अपर सचिव श्री वी. श्रीनिवास ने कहा कि सीपीजीआरएएमएस 7.0 संस्करण के आने वाले महीनों में शेष केन्द्रीय मंत्रालयों में अपनाया जाएगा। उन्होंने बताया कि प्रशासनिक सुधार और लोक शिकायत विभाग के पास लगभग 6 लाख शिकायतें आती हैं और इनमें से 95 प्रतिशत शिकायतों का संतोषजनक समाधान कर लिया जाता है।

डाक विभाग के अपर महानिदेशक श्री विश्वपावन पति ने विस्तृत प्रेजेंटेशन दिया। संयुक्त सचिव (पेंशन) श्री संजय नारायण माथुर ने सीसीएस (पेंशन) नियम के नियम 54 में संशोधन के बारे में विस्तृत प्रेजेंटेशन पेश किया।

इस अवसर पर डॉ. जितेन्द्र सिंह ने सीपीजीआरएएमएस 7.0 प्रदर्शनी का उद्घाटन किया।

 

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Rumours on Age of Superannuation of the Central Government Employees – NCJCM

By
igeadmin
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ncjcm

All Constituents of the JCM (Staff Side)

Dear Comrades,

Sub: Government’s briefing to the PTI on the age of superannuation of the Central Government Employees

There are serious rumours in the air that the Department of Personnel & Training(Government of India) has mooted a proposal in regard to age of superannuation of the Central Government Employees, laying down condition of either 33 years of Qualifying Service or 60 years of age, whichever is earlier. It is also being claimed by several sources that, this proposal has already been sent to the Finance Ministry for their approval.

In this connection, it is clarified that, this has not to be given any cognizance since it is not possible without prior consultation with the JCM(Staff Side), being an important matter of the service condition, affecting the Central Government Employees.

Sincerely yours
(Shiva Gopal Mishra)
Secretary (Staff Side)
National Council (JCM)

Source : NCJCM

 

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PCDA Circular C-203 : Revision of pension of Pre‐2006 Pensioners who retired as NCC Whole Time Officers

By
igeadmin
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Revision of pension of Pre‐2006 Pensioners who retired as NCC Whole Time Officers (Male) in rank of lieutenant, Captain, Major & Lt. Col

O/o The Principal Controller of Defence Accounts (Pension), Draupadighat, Allahabad – 211014
website : www.pcdapension.nic.in

Registered

Important Circular No: C-203

No:-GI/C/0183/Vol- II/Tech
O/o the Pr.C.D.A. (Pensions)
Draupadighat Allahabad -211014
Dated: – 25/09/2019

To,

The Treasury Officer
The PO- Master, Kathua, Srinagar (J&K)
The PO- Master, Campbell Bay (Andman & Nicobar)
The Defence Pension Disbursing Officer

Pay & Accounts Officer

Military & Air Attache, Indian Embassay, Kathmandu, Nepal (through Gorkha Record Officer, Kurnaghat, Gorakhpur)
Director of Accounts, Panji (Goa)
Finance Secretary, Gangtok, PO-I, Thimpu Bhutan
The General Manager (Nodal Officer, PSBs)
All Managers, CPPC of Public Sector Banks.
All Managers, CPPC of Authorized Private Banks.

Subject : Revision of pension of Pre‐2006 Pensioners / family pensioners who retired as NCC Whole Time Officers (Male) in rank of lieutenant, Captain, Major & Lt. Col – reg.

Ref :‐ This office circular no. 167, dated 21/06/2017.
(Available on this office website http://pcdapension.nic.in)

Attention of all Pension Disbursing Authorities is invited to above cited circular wherein instructions and rates of minimum guaranteed pension/family pension given for revision of pension/family pension w.e.f. 01.01.2006 in r/o Pre 2006 Pensioners/Family Pensioners who retired as NCC Whole Time Officers(Male) in rank of Lieutenant, Captain, Major & Lt. Colonel.

(2) It has now been decided by the Government of India, Ministry of Defence vide letter no. 8/23/2018‐D(GS‐VI) dated 19th September 2019 that “Notional fixation of pension w.e.f. 01.01.2006 in respect of NCC WTOs be done at par with regular army officer of equivalent rank as recommended by DGNCC. However, the approval is a one‐time measure for only these veterans and shall not have repercussion on the NCC Whole Time Lady Officer (WTLOs) who are civilian.”

(3) In view of above Government order, attention of all Pension Disbursing Authorities is again invited that in case of pre‐2006 pensioners who retired as NCC Whole Time Officers in rank of lieutenant, Captain, Major & Lt. Col, their revised pension/family pension as on 01.01.2006 would not be less than as tabulated below (at par of regular army officer issued under this office circular no. 568 dated 13.10.2016):‐

Minimum Guaranteed Pension & Family Pension in respect of Pre 2006 Pensioners/Family Pensioners who retired as NCC Whole Time Officers(Male) in rank of Lieutenant, Captain, Major & Lt. Colonel W.E.F 01.01.2006
RANK PENSION FAMILY PENSION
LIEUTENANT  15465/‐ PM  9279/‐ PM
CAPTAIN 16145/‐ PM 9687/‐ PM
MAJOR 18205/‐ PM 10923/‐ PM
LT. COL. 26265/‐ PM 15759/‐ PM

(4) In case the consolidated pension/family pension calculated as per Para 4.1 of OM No. 38/37/08‐P&PW (A) dated 01‐09‐2008 is higher than the pension/family pension tabulated above, the same (higher consolidated pension/family pension) will continue to be treated as basic pension/family pension.

(5) All other conditions as given in OM No. 38/37/08‐P&PW (A) dated 1.9.2008, as amended from time to time shall remain unchanged.

(6) All pension disbursing authorities are therefore, requested to revise the pension/family pension in affected cases in terms of ibid circular. Payment/Recovery made w.e.f. 01.01.2006 will be adjusted and/ or returned as the case may be, against the arrears now being paid. These cases may be reflected in the monthly account sent to this office as ‘change item’.

(7) Where the PDAs are in doubt in regulating the payment of revised pension/family pension under these orders, the cases with full details of pensioner/family pensioners and PPO No: etc may be referred to Shri K.K.Pant ; SAO(Audit Section); Telephone no. 0532‐ 2420146; email i.d; kkpant.dad@gov.in of this office for advice and further action.

(Yashasvi Kumar)
Dy. CDA (P)

Signed Copy

 

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Promotion of Sports in Central Government Women Employees

By
igeadmin
-

F.No.198/1/2019-20-CCSCSB
Government of India
Ministry of Personnel, Public Grievances and Pensions
Department of Personnel & Training
(Central Civil Services Cultural and Sports Board)

Lok Nayak Bhawan
Dated 23rd September, 2019

CIRCULAR

Subject :- Promotion of Sports in Central Government Women Employees

Central Civil Services Cultural & Sports Board (CCSCSB) is the Central Agency for promotion of Cultural and Sports activities amongst Central Government employees. CCSCSB ensures larger and effective participation of the Central Government employees in the said activities for physical fitness and recreation. With these objectives in view, the CCSCSB holds Inter-Ministry and All India Civil Services in various sports disciplines.

2. It has been observed that participation of Women employees is very less in the Inter-Ministry Tournaments especially in team games such as Basketball, Volleyball, Wrestling, Cricket, Football, Hockey, Kabaddi and individual events i.e. Lawn Tennis, Swimming, and Weightlifting & Powerlifting.

Also Read : Inter Ministry Women Chess Tournament 2019-20 – DOPT Circular

3. In order to increase the participation of Women employees in the above games, CCSCSB is planning to organise Women Sports Awareness Programmes in various buildings of Ministries/Departments located in Delhi.

4. The Board is also planning to organise Women Sports Meet in Nov/Dec 2019 at Vinay Marg Sports Complex, The Central Govt. Women employees who are willing to participate can contact the following persons for the games mentioned against each. Also any Ministry/Department keen to organise women sports awareness programme in their building/office can contact the following persons;Central Government Women Employees

6. All the Welfare Officers are requested to give wide publicity to the Circular amongst their women employees in the Ministries/Departments and attached/ subordinate offices and help/intimate the Board to organise women sports awareness programme in their Ministry/Department.

(Kulbhushan Malhotra)
Under Secretary to the Government of India

Signed Copy

 

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Reflection of utilization of Government e-Marketplace (GeM) in APAR – DOPT

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igeadmin
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Reflection of utilization of Government e-Marketplace (GeM) in APAR – DOPT

F.No.21011/04/2019-Estt. A-II
Government of India
Ministry of Personnel, Public Grievances and Pensions
Department of Personnel & Training

North Block, New Delhi
Dated the 24 September, 2019

OFFICE MEMORANDUM

Subject : Reflection of utilization of Government e-Marketplace (GeM) in Annual Performance Assessment Report (APAR).

The undersigned is directed to say that Government e-Marketplace (GeM) portal facilitates online procurement of common use goods & ervices by various Government Ministries/Departments. Procurement of goods & services through GeM portal has been made mandatory by Government of India under Rule 149 of General Financial Rules, 2017, for goods and services available on GeM. GeM aims to enhance transparency, efficiency and speed in public procurement and to achieve the best value for money.

2. To ensure that this digital e-Commerce portal for procurement of goods and services is appropriately utilized by all the Ministries/Departments, it has been decided, with the approval of the competent authority, that a reflection of the work done through GeM by the Officer Reported Upon (ORU) shall be made in the APAR of Group ‘A’, Group ‘B’ and Group ‘C’ officers belonging to Central Civil Services (other than All India Services).

3. The ORU, who are handling procurement from GeM portal in their Ministry/Department/Organisation, while recording Self-appraisal in APAR form, against the column ‘Targets/Objectives/Goals’ shall specify the ‘Total budget allocated for procurement by the Ministry/Department/Division/Section’ (as may be applicable in the case of the ORU) and against the corresponding column ‘Achievements’, the ORU shall indicate (i) the ‘Total procurement through GeM portal’ made by him/her during the period of report, (ii) specifying the % of procurement through GeM portal, (iii) the procurements made outside GeM and the reasons therefor, and (iv) steps taken for promotion of GeM in the Ministry/Department/Division/Section.

4. The Reporting and Reviewing officers, shall, in general, while recording the numerical grading under ‘Work Output’, ‘Personal Attributes’ and ‘Functional Competency’ in the APARs, shall, wherever applicable, take into account the performance of the ORU for procurement of goods & services through GeM, in accordance with the extant instructions in force during the period of report. Also, the remarks recorded by the ORU in Self-appraisal against Targets and Achievements on procurements made (as mentioned at para 3 above), may specifically be taken into account by the Reporting and Reviewing officers, while according numerical grading for items such as `Accomplishment of planned work/work allotted as per subjects allotted’ under Work Output and ‘Knowledge of Rules/Regulations/Procedures in the area of function and ability to apply them correctly’ under Functional Competency. A reflection of the performance of the ORU with reference to procurement through GeM or otherwise may also be recorded by the Reporting Officer in the Pen Picture.

5. The above provisions would be applicable for APAR from the reporting year 2019-20 onwards. The APAR format may be modified accordingly in the manner indicated in Annexure-I. A sample format of Self-appraisal Section and Reporting Section of APAR is at Annexure-II for reference.

6. All Ministries/Departments are requested to bring the above instructions to the notice of all the offices under them for strict implementation.

(Kabindra Joshi)
Director

Signed Copy

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Dr Jitendra Singh launches CPGRAMS reforms in Department of Posts

By
igeadmin
-

Dr Jitendra Singh launches CPGRAMS reforms in Department of Posts

Reforms will lead to reduction in grievance disposal time and improved quality of grievance redressal Amendment in Rule 54 of CCS (Pension) Rules to be effective from 1st October, 2019 Decision to amend Rule 54 reflects Government’s sensitivity towards the citizens; says Minister CPGRAMS reforms to be replicated in other Central ministries in the coming months

The MoS (PP) Dr. Jitendra Singh said that the Government under the leadership of Prime Minister Shri Narendra Modi has focussed on digitalisation in the functioning from the very beginning. He said that the priority of the Government is to provide transparent and citizen-centric governance to the people. He was addressing at the launch of Centralised Public Grievances Redress and Monitoring System (CPGRAMS) reforms in Department of Posts, at a function organised by Ministry of Personnel, Public Grievances and Pensions, here today. The Secretary (DARPG & Pensions) Shri K. V. Eapen and Director General Posts, Smt Meera Nanda and senior officers were also present on the occasion. The Grievance officers representing the Departments and Ministries also participated in the event.

Dr Jitendra Singh said that the new version of CPGRAMS will lead to reduction in grievance disposal time and improved quality of grievance redressal. The Minister also mentioned about the monthly “Pragati” (Pro Active Governance and Timely Implementation) review meetings where the Prime Minister himself reviews the status of public grievances. He mentioned about various other initiatives such as amendment in Prevention of Corruption Act, 1988. He said that DARPG holds regular regional conferences and also the national e-Governance conferences. He further added though Grievance redressal mechanism existed in the past also, yet it was not as proactive and responsive as it is now. The mechanism has been institutionalised now with the number of grievances lodged increasing from 2 lakh earlier to about 16 lakhs now. This increase is due to the trust shown by people of the country in the grievance redressal mechanism of the Government, the Minister said. Dr Jitendra Singh said that the telephonic calls are made by the senior officers of the Department to the complainants to take their feedback about their satisfaction level. He said that the decision of the Government to post young IAS officers as Assistant Secretaries in the Central Ministries/departments for a period of 3 months has proved to be beneficial for the young recruits to understand the functioning the Government in the very beginning of their careers.

Speaking about the recent decision of the Government to amend Rule 54 of the Central Civil Services (Pension) Rules, the Minister said that this decision shows the human angle of the Government and reflects its sensitivity towards the citizens. The Government has amended Rule 54 of the CCS (Pension) Rules, 1972 by a notification dated 20th September, 2019. As per the amended Rule, the family of a Government servant, who dies within seven years of joining service, will also be eligible for family pension at enhanced rate of 50% of last pay drawn, for a period of 10 years. The Minister said that this reform is one of the citizen-centric reforms in the first 100 days of Modi Government’s second term. He added that the 150th birth anniversary of Mahatma Gandhi is also approaching and this reform will be effective from 1st October which marks the eve of Mahatma Gandhi’s birth anniversary.

The Secretary (DARPG & Pensions) Shri K. V. Eapen said that the decision to amend Rule 54 will benefit the people of the country, specially CAPFs with young deaths. Though simple, it is far-reaching reform, he added. He further said that Public Grievances are more of a feedback system to the Government to understand the root causes of the problems. He said that the Department has conducted a study by QCI to analyse the root cause of grievances in various ministries/departments.

Delivering her inaugural address, Smt Meera Nanda said that making public service delivery system transparent has been the priority of the Government. She added that the public grievances mechanism is important for the departments with large public interface. Ms Nanda added that keeping in mind the mammoth operations of the Department of Posts, some complaints are inevitable. She said till now top-down approach towards grievance redressal was followed and now with the new version of CPGRAMS, the complainant has been empowered. This will also save the processing time by about 7-10 days, she added.

In his welcome address, Shri V. Srinivas, Additional Secrertary, DARPG said that the CPGRAMS reforms marks a major step of Government for systemic improvement in the CPGRAMS. The CPGRAMS 7.0 version is proposed to be replicated in the rest of the Central ministries in the coming months, he added. He said that currently the DARPG handles about 16 lakh grievances every year of which 95% are being disposed off satisfactorily.

On the occasion, Shri Vishvapavan Pati, ADG, Department of Posts gave a detailed presentation where he said that the span has been widened in the new version of CPGRAMS with pin-pointed mapping of units. In new version 7.0, there are 540 subordinate units, against 67 units under 6.0 version. Under new version, there will be almost no manual intervention with mapping of 1.5 lakh post offices. Shri Sanjiv Narain Mathur, Joint Secretary (Pensions) also gave a detailed presentation about the amendment in Rule 54 of the CCS (Pensions) Rule, by giving a comparative view of old and new rule.

Dr Jitendra Singh also inaugurated CPGRAMS 7.0 exhibition on the occasion. The exhibition displayed launch of revised version 7.0 of CPGRAMS by DARPG. The exhibition also contained exhibits from Department of Posts and Quality Council of India (QCI). The Department of Posts had displayed information related to launch of various stamps from time to time and their brief significance. DoP also displayed new initiatives of the Department and information related to launch of PG portal in DoP. The QCI had displayed brouchers related to the study undertaken by them in top 20 grievance receiving ministries and measures taken by them to streamline the disposal of grievances.

The Government has taken a major step for systemic improvement in the Centralized Public Grievances Redress and Monitoring System (CPGRAMS). The new upgraded version CPGRAMS 7.0 provides for greivances filed on CPGRAMS to be directly sent to field level grievance officers by providing user IDs to all field level functionaries. CPGRAMS Reforms has been a major thrust area for the Government and has been included in the 100 days agenda of the Department of Administrative Reforms and Public Grievances as also the Department of Posts. The Department of Posts is one of the largest recipients of Public Grievances in India. It is expected that the CPGRAMS 7.0 will cut processing time by 50 percent in the Department of Posts.

The DARPG launched the CPGRAMS for receiving, redressing and monitoring of grievances from the public. The CPGRAMS provides the facility to lodge a grievance online from any geographical location. It enables the citizen to track online the grievance being followed up with Departments concerned and also enables DARPG to monitor the grievance. The citizen can then access the system through www.pgportal.nic.in. The DARPG has issued several guidelines for redress of public grievances by Departments to ensure the system is accessible, simple, quick, fair and responsive. These include designating a senior officer as Director of Grievances/Grievance officer in every office, deal with a grievance in a fair objective and just manner fixing the time limit for disposal of work relating to public grievances and staff grievances.

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