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Mass Rally & One Day Strike – Decision of the National Secretariat Meeting held on 5th Sep 2018

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igeadmin
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Mass Rally & One Day Strike – Decision of the National Secretariat Meeting held on 5th Sep 2018

confederation

DECISION OF THE NATIONAL SECRETARIAT MEETING HELD ON 05.09.2018 AT NEW DELHI

To

All National Secretariat Members
All Affiliated organizations
All C-O-Cs

Dear Comrades,

National Secretariat meeting of Confederation with available Secretariat Members was held on 05.09.2018 at NFPE Head Quarters, New Delhi.

1. 5TH SEPTEMBER 2018 – MASS RALLY AT NEW DELHI – REVIEW

The rally was well organized and a grand success. About 5000 Central Government employees from all states, representing various affiliates and C-O-Cs of Confederation had participated in the rally. The rally of Confederation was very good, impressive and clourful. Participants wearing caps and T-Shirts with “SCRAP NPS” demand written on it and holding about 500 placards with “SCRAP NPS, SETTLE CHARTER OF DEMANDS” slogan along with flags and banners of affiliates and C-O-Cs made the rally most attractive and inspiring. With the participation of thousands and thousands of workers and peasants of Trade Union and Class and mass organisations the entire Jantar Mantar and Parliament Street became an ocean of red with about 2 to 3 lakhs participants. The rally demanded the NDA Government to stop the anti-worker, anti-people neo-liberal economic policies and also the divisive policy of communalism. The message of the rally was loud and clear. If the Modi Govt. is not ready to change the retrograde policies, the workers and peasants shall intensify their campaign to change the Government.

2. 15TH NOVEMBER 2018 – NATIONWIDE ONE DAY STRIKE OF CENTRAL GOVERNMENT EMPLOYEES

It is decided to further intensify the campaign programme to make the 15th November 2018 one day strike a resounding success. The 10 points Charter of demands of Confederation, especially the “SCRAP NPS & HONOUR ASSURANCE” demands should be popularised among all section of employees and pensioners. The National Secretariat Members of Confederation shall attend one largely attended, well organized campaign programme in each state. Campaign programme of National Secretariat Members will be finalized and published shortly in consultation with all National Secretariat Members. In addition to the campaign of National Secretariat Members, each affiliated organization and C-O-C shall organize its own separate campaign programme among its own membership in maximum places.

Tour programme of National Secretariat members will be from 3rd October to 3rd November 2018, as already decided in the Hyderabad National Convention.

3. 28.09.2018 – NATIONAL CONVENTION OF WORKERS

A National Convention of workers will be organized by all Central Trade Unions (except BMS) and independent Federations (including Confederation) on 28th September 2018 at Mavalankar Hall, New Delhi from 10 AM onwards, to discuss and decide about next course of united country wide actions including strike against the anti-worker, anti-people policies of the NDA Government. If the Convention declare strike, then the date of the 15th November strike of Confederation will be changed to synchronise with the strike date of Central Trade Unions and independent Federations, as already decided in the Hyderabad National Covention.

4. NJCA Programme – OBSERVE “ALL INDIA DEMANDS DAY” ON 19.09.2018.

It is decided that all affiliates of Confederation and C-O-Cs shall implement the “All India Demands Day” call of the NJCA on 19.09.2018, by holding protest demonstrations at all Centres and also in front of all Central Government offices.

The main demands raised by NJCA are –

(1) Scrap Contributory Pension System
(2) Enhance Minimum Pay and Fitment Formula.
(3) Implement Option-I also as pension fixation formula

Whether NJCA will revive the indefinite strike or not depends upon the decision of Railway Federation (AIRF & NFIR). Confederation and All India Defence Employees Federation want to revive the indefinite strike without any further delay. Chairman and convenor of NJCA (NFIR & AIRF) are authorized to declare strike.

5. ALL INDIA WOMEN’S TRADE UNION EDUCATION CAMP – 2018 OCTOBER 29TH & 30TH AT HARIDWAR
C-O-C, U.P. State is making all arrangements for the successful conducting of the Camp in consultation with C-O-C Uttarakhand. Hall of the Camp and accommodation for delegates are already booked. All affiliates and C-O-Cs are once again requested to ensure participation of lady delegates as per the quota already fixed. Please instruct the lady delegates to book their travel tickets immediately. Haridwar is an internationally renowned holy place and tourist Centre. There will be more rush of tourist and pilgrims during October. Hence tickets may be booked now itself. National Women Convention will also be conducted on the Second day of the Camp and new office bearers of Women’s Committee will be elected. C-O-C UP proposed to convene a seminar along with the Camp (Copy of the previous Circular is attached herewith).

6. 2018 SEPTEMBER 19TH – 50TH ANNIVERSARY OF 1968 SEPTEMBER 19TH STRIKE.
It is decided that the 50th anniversary of 1968 September 19th Strike may be organized at all Centres in a befitting manner by hoisting of flags in front of main offices, paying homage to martyrs of 1968 strike, conducting gate meetings/general body meetings, honouring those leaders who participated in the 1968 strike and victimized by Government.

7. KERALA FLOOD HAVOC- DONATIONS TO CHIEF MINISTER’S FLOOD RELIEF FUND

Reports from affiliates and C-O-Cs show that Sincere efforts are being made by Confederation affiliates and C-O-Cs to collect maximum amount of donation towards Kerala Chief Minister’s Flood Relief Fund. The meeting decided to call upon al Central employees to donate at least one day salary towards Chief Minister’s Relief Fund.

All National Secretariat Members, Chief Executives of affiliated organisations and General Secretaries of C-O-Cs to take necessary action to convene their managing bodies to implement the above decisions.

Fraternally yours

(M. Krishnan)
Secretary General

Source : Confederation

Staff Rationalisation Committee – Extension of tenure of the Committee – TN ORDER

By
igeadmin
-

Staff Rationalisation Committee – Extension of tenure of the Committee – TN ORDER

ABSTRACT

Constitution of Staff Rationalisation Committee — Extension of tenure of the Committee — Orders — Issued.

Finance (CMPC) Department

G.O.Ms.No.294

Dated:04-09-2018,
Vilambi, Aavani-19,
Thiruvalluvar Aandu, 2049.

Read:

1. G.O.Ms.No.56, Finance (CMPC) Department, dated:19-02-2018.
2. G.O.Ms.No.26, Personnel and Administrative Reforms (G) Department, dated:02-03-2018.

ORDER:

In the Government Order first read above, orders were issued to constitute Staff Rationalisation Committee under the chairmanship of Thiru.S.Audiseshiah, I.A.S (Retd), former Principal Secretary to Government of Tamil Nadu and Thiru.M.A.Siddique, I.A.S., Secretary (Expenditure), Finance Department as Ex-officio Secretary to the Staff Rationalisation Committee to evaluate the staff structure in various departments and identify non-essential posts so as to reduce the revenue expenditure and also identify the categories of posts which can be outsourced or appointed through contract appointment for an initial period as a measure to control expenditure and to submit its report to Government within six months from the date of constitution.

2. In the Government Order second read above, supporting staff to the committee was created for a period of six months from the date of appointment.

3. Considering the detailed discussion to be held with each of the Head of Department, the Committee has sought extension of the Committee for a further period of six months.

4. After careful consideration, Government direct that the tenure of the Staff Rationalisation Committee constituted in the Government Order first read above shall be extended for a further period of six months along with the supporting staff created in Government Order second read above beyond 19-08-2018 i.e. upto 18-02-2019.

(BY ORDER OF THE GOVERNOR)

K. SHANMUGAM,
ADDITIONAL CHIEF SECRETARY TO GOVERNMENT

 Signed Copy

Air India LTC 80 Fare List from September 2018

By
igeadmin
-

Air India LTC 80 Fare List from September 2018

airindia

AIR INDIA LTC FARES – SEP 2018
SECTOR & V.V HLTC (Economy Class) DLTC (Executive Class)
Basic Fare Basic Fare
Agartala Kolkata 8750 17880
Agra Delhi 8750 17880
Agra Khajuraho 8750 17880
Agra Varanasi 9500 19320
Ahmedabad Chennai 17500 35400
Ahmedabad Delhi 11050 22440
Ahmedabad Mumbai 8750 17880
Aizawl Imphal 8750 17880
Aizawl Kolkata 8750 17880
Amritsar Delhi 8750 17880
Amritsar Mumbai 17500 35400
Amritsar Nanded 17500 35400
Aurangabad Delhi 15050 30560
Aurangabad Mumbai 8250 21000
Bagdogra Delhi 15200 30600
Bagdogra Kolkata 8750 17880
Bengaluru Bhubaneshwar 15100 30600
Bengaluru Chennai 8750 17880
Bengaluru Delhi 19900 40200
Bengaluru Goa 9500 19320
Bengaluru Guwahati 19900 40200
Bengaluru Hubli 8750 17880
Bengaluru Hyderabad 8750 17880
Bengaluru Kolkata 17500 35400
Bengaluru Mumbai 11050 22440
Bengaluru Trivandrum 9500 19320
Bhopal Delhi 9500 19320
Bhopal Mumbai 12400 26960
Bhubaneshwar Delhi 15100 30600
Bhubaneshwar Hyderabad 11350 22440
Bhubaneshwar Kolkata 8750 17880
Bhubaneshwar Mumbai 17500 35400
Chandigarh Delhi 8750 17880
Chandigarh Leh 8750 17880
Chandigarh Mumbai 17500 35400
Chandigarh Pune 17500 35400
Chennai Coimbatore 8750 17880
Chennai Delhi 19900 40200
Chennai Goa 9700 19320
Chennai Hyderabad 9500 19320
Chennai Kochi 9500 19320
Chennai Kolkata 17500 35400
Chennai Madurai 8750 17880
Chennai Mumbai 15100 30600
Chennai Portblair 17500 35400
Chennai Trivandrum 9500 19320
Coimbatore Delhi 19900 40200
Coimbatore Mumbai 15100 30600
Delhi Gaya 11050 22440
Delhi Goa 17500 35400
Delhi Guwahati 17500 35400
Delhi Hyderabad 15100 30600
Delhi Imphal 19900 40200
Delhi Indore 9500 19320
Delhi Jaipur 8750 17880
Delhi Jammu 9500 19320
Delhi Jodhpur 8750 17880
Delhi Khajuraho 8750 17880
Delhi Kochi 19900 48240
Delhi Kolkata 17500 35400
Delhi Leh 11100 19320
Delhi Lucknow 8750 17880
Delhi Mumbai 15100 30600
Delhi Nagpur 11350 22440
Delhi Patna 11350 22440
Delhi Port Blair 28700 51600
Delhi Pune 15100 30600
Delhi Raipur 12050 22440
Delhi Rajkot 13300 22440
Delhi Ranchi 15100 30600
Delhi Srinagar 9600 19320
Delhi Surat 13300 22440
Delhi Tirupati 19900 40200
Delhi Trivandrum 20500 49680
Delhi Udaipur 9500 19320
Delhi Vadodra 11250 22440
Delhi Varanasi 9500 19320
Delhi Vijayawada 17500 35400
Delhi Vishakhapatnam 17500 35400
Dibrugarh Kolkata 11600 22440
Dimapur Kolkata 9500 19320
Gaya Kolkata 8750 17880
Gaya Varanasi 8750 17880
Goa Mumbai 8750 17880
Guwahati Imphal 8750 17880
Guwahati Kolkata 8750 17880
Hubli Mumbai 8750 17880
Hyderabad Kolkata 15150 30600
Hyderabad Mumbai 9500 19320
Hyderabad Tirupati 8750 17880
Hyderabad Vijayawada 8750 17880
Hyderabad Vishakhapatnam 9500 19320
Imphal Kolkata 9500 19320
Indore Mumbai 9500 19320
Jaipur Mumbai 12050 22440
Jammu Leh 10250 17880
Jammu Srinagar 8750 17880
Jamnagar Mumbai 8750 17880
Jodhpur Mumbai 13900 26960
Khajuraho Varanasi 8750 17880
Kochi Mumbai 15100 30600
Kochi Trivandrum 8750 17880
Kolkata Mumbai 19900 40200
Kolkata Port Blair 17500 35400
Kolkata Silchar 8750 17880
Kolkata Varanasi 9500 19320
Kozhikode Mumbai 13250 22440
Leh Srinagar 8800 17880
Lucknow Mumbai 15100 30600
Madurai Mumbai 15100 30600
Mangalore Mumbai 9500 19320
Mumbai Nagpur 9500 19320
Mumbai Pune 8100 17880
Mumbai Raipur 13650 22440
Mumbai Rajkot 12850 23240
Mumbai Trivandrum 15700 30600
Mumbai Udaipur 9500 19320
Mumbai Varanasi 15150 30600
Mumbai Vishakhapatnam 15100 30600
Port Blair Vishakhapatnam 15150 30600
Raipur Nagpur 8750 17880
Raipur Vishakhapatnam 8750 17880
Bengaluru Belgaum 8750 17880

 

FINMIN DA Order from July 2018

By
igeadmin
-

FINMIN DA Order from July 2018

No. 1/2/2018-E-II (B)
Government of India
Ministry of Finance
Department of Expenditure

North Block, New Delhi
Dated the 7th September, 2018.

OFFICE MEMORANDUM

Subject: Grant of Dearness Allowance to Central Government employees – Revised Rates effective from 1.7.2018.

The undersigned is directed to refer to this Ministry’s Office Memorandum No. 1/1/2018-E-II (B) dated 15th March, 2018 on the subject mentioned above and to say that the President is pleased to decide that the Dearness Allowance payable to Central Government employees shall be enhanced from the existing rate of 7% to 9% of the basic pay with effect from 1st July, 2018.

2. The term, ‘basic pay’ in the revised pay structure means the pay drawn in the prescribed Level in the Pay Matrix as per 7th CPC recommendations accepted by the Government, but does not include any other type of pay like special pay, etc.

3. The Dearness Allowance will continue to be a distinct element of remuneration and will not be treated as pay within the ambit of FR 9(21).

Also Check : DA / DR Orders

4. The payment on account of Dearness Allowance involving fractions of 50 paise and above may be rounded to the next higher rupee and the fractions of less than 50 paise may be ignored.

5. These orders shall also apply to the civilian employees paid from the Defence Services Estimates and the expenditure will be chargeable to the relevant head of the Defence Services Estimates. In respect of Armed Forces personnel and Railway employees, separate orders will be issued by the Ministry of Defence and Ministry of Railways, respectively.

6. In so far as the employees working in the Indian Audit and Accounts Department are concerned, these orders are issued with the concurrence of the Comptroller and
Auditor General of India.

(Nirmala Dev)
Deputy Secretary to the Government of India

Signed Copy

ALSO READ
6th CPC DA Order from July 2018 – FINMIN
5th CPC DA Order from July 2018 – FINMIN
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7th CPC Pay Calculator Latest

Railway Order – Date of next increment – Rule 10 of RS(RP) Rules, 2016

By
igeadmin
-

Date of next increment – Rule 10 of RS(RP) Rules, 2016 – Railway Order

GOVERNMENT OF INDIA (BHARAT SARKAR)
Ministry of Railways (Rail Mantralaya)
(Railway Board)

PC-VII No. 114
File No. PC-VII/2017/R-1/7

RBE No.126/2018
New Delhi, dated: 31/08/2018

The General Manager/CAOs(R),
All Indian Railways & Production Units,
(As per mailing list)

Sub: Date of next increment — Rule 10 of RS(RP) Rules, 2016 -regarding.

Consequent to implementation of 7th CPC recommendations, various doubts have arisen over the issue of Date of Next Increment (DNI) in case of an employee promoted or granted financial upgradation including upgradation under MACP on 1st July, 2016, whose pay was fixed on 01.07.2016 in terms of the rules governing fixation of pay on promotion.

2. Now, the issue above has been considered by Ministry of Finance/Department of Expenditure vide their CM No. 4-21/2017-IC/E.III(A) dated 31.07.2018 (copy enclosed) inter-alia clarifying the Date of Next Increment in case an employee is promoted or granted financial upgradation including upgradation under the MACP Scheme on 1st January or 1st July.

3. The clarifications issued by Ministry of Finance/Department of Expenditure as mentioned above shall be applicable mutatis mutandis in Railways too with respect to Railway Services (Revised Pay) Rules, 2016.

4. Hindi version will follow.

(Jaya Kumar G)
Deputy Director, Pay Commission-VII
Railway Board

Signed Copy

DoP Order – Availability of option for fixation of pay on promotion from the Date of Next Increment (DNI)

By
igeadmin
-

DoP Order – Availability of option for fixation of pay on promotion from the Date of Next Increment (DNI)

No.2-1612017-PAP
Government of India
Ministry of Communications
Department of Posts
[Establishment Division I PAP Section]

Dak Bhawan, Sansad Marg
New Delhi — 110 001

Dated: 05.09.2018

To
All Chief Post Masters General,
The Director, Rafi Ahmed Kidwai National Postal Academy, Ghaziabad, U.P. All Post Masters General
All General Managers (Postal Accounts & Finance),
All Directors of Accounts (Postal),
All Directors of PTCs

Sub: Availability of option for fixation of pay on promotion from the Date of Next Increment (DNI) in the lower post and method of fixation of pay from DNI, if opted for, in context of CCS (RP) Rules, 2016 — clarification regarding.

I am directed to forward herewith the copy of Ministry of Personnel, Public Grievances and Pensions, Department of Personnel & Training O.M. No. 13/02/2017- Estt.(Pay-l) dated 28th August, 2018 on the subject cited above for kind information and further necessary action at your end.

[K. V. Vijyakumar]
Asstt. Director General [ESTT.]

Signed Copy

11th Bipartite Settlement – Wage Negotiation Supporting Notes

By
igeadmin
-

11th Bipartite Settlement – Wage Negotiation Supporting Notes

ALL INDIA BANK OFFICERS’ CONFEDERATION (AIBOC)
ALL INDIA BANK OFFICERS’ ASSOCIATION (AIBOA)
INDIAN NATIONAL BANK OFFICERS’ CONGRESS (INBOC)
NATIONAL ORGANISATION OF BANK OFFICERS (NOBO)

Camp . Mumbai
3rd September, 2018

To All Affiliates (For Circulation)

Dear Comrade.

Wage Negotiation — XIth Bipartite Settlement

As was decided in the last subcommittee (officers) meeting with IBA on 18th August, 2018, we have submitted supporting notes on the following issues to IBA today.

1) Uniform Holiday Calendar
2) Increment Pattern
3) Dearness Allowance
4) Disciplinary Proceeding
5) Regulated Working Hours and Reduced Cash Transaction Hours
6) Five Day Week
7) Special Area Allowance
8) Leave Fare Concession
9) Issues Concerning Lady Employees

We shall keep you informed of further developments in due course

With greetings,

President
AIBOC

General Secretary
AIBOC

General Secretary General
AIBOA

Secretary General
INBOC

Secretary
NOBO

Source : http://aiboa.org

UFBU Bipartite Settlement

West Bengal declared as Sectional Holiday on occasion of KARAM PUJA on 20th September 2018

By
igeadmin
-

West Bengal declared as Sectional Holiday on occasion of KARAM PUJA on 20th September 2018

Government of West Bengal
Finance Department
(Audit Branch)
NABANNA, 325, Sarat Chatterjee Road,
Howrah – 711 102.

No. 5692 – F(P2)

Dated, the 4th September, 2018

NOTIFICATION

In continuation of this Department Notification No. 6005-F(P2)/FA/0/1H-04/12 dated 22.09.2017, the Governor is pleased to declare 20th September (Thursday), 2018 as a Sectional Holiday on occasion of “KARAM PUJA” for the employees belonging to Tribal Communities employed in State Government offices, Local Bodies, Statutory Bodies, Boards, Corporations and Undertakings controlled or owned by the State Government and in Educational Institutions and other offices / institutions under the control of the Government of West Bengal and also for the employees belonging to Tribal Communities employed in Tea Gardens all over the State.

Sd/- D. K. Mahapatra
OSD & E.O. Special Secretary
to the Government of West Bengal

Signed Copy

AIRF meeting minutes with Railway Minister & Home Minister on burning issues / demands of the Railwaymen

By
igeadmin
-

AIRF meeting minutes with Railway Minister & Home Minister on burning issues / demands of the Railwaymen

Brief of the meeting held today, i.e. on 3rd September, 2018, with Hon’ble Minister for Railways and subsequently with Hon’ble Home Minister on burning issues/demands of the Railwaymen.

I met today with Hon’ble Minister for Railways and handed him over a copy of our letter No.AIRF/24(C) dated 1st September, 2018, containing copies of our earlier letters dated 21st September, 2017, 14th October, 2017, 28th December, 2017, 14th March, 2018 and 30th July, 2018, which we written to him on various important demands of the Railwaymen……

No.AIRF/24(C) Dated: September 3, 2018

The General Secretaries,
All Affiliated Unions,

Dear Comrades,

Sub: Brief of the meeting held today, i.e. on 3rd September, 2018, with Hon’ble Minister for Railways and subsequently with Hon’ble Home Minister on burning issues/demands of the Railwaymen

—————–

I met today with Hon’ble Minister for Railways and handed him over a copy of our letter No.AIRF/24(C) dated 1st September, 2018, containing copies of our earlier letters dated 21st September, 2017, 14th October, 2017, 28th December, 2017, 14th March, 2018 and 30th July, 2018, which we written to him on various important demands of the Railwaymen.

The meeting was held in a very cordial atmosphere.

Hon’ble Minster for Railways, though, was very sympathetic to some of the demands, but at the same time, he mentioned that, operating ratio of the Indian Railways is decreasing and financial condition of the Railways is also deteriorating day-by-day.

I told him in a very clear way that, Railwaymen are not responsible for the economic problems of the Railways, because they are running trains 24X7 in all weathers and seasons, even by sacrificing their valuable lives, and not fulfilling the demands of the Railwaymen will not be able to satisfy them and prevailing dissatisfaction and discontentment can lead to breach of industrial peace which needs to be avoided.

I also met today with Hon’ble Home Minister, Shri Rajnath Singh Ji also and reminded him about the major pending demands of the Central Government Employees, particularly restoration of Old Pension Scheme, improvement in Minimum Wage and Fitment Formula.

He said that, he would talk to Hon’ble Finance Minister, and after that, would call a meeting with Hon’ble Finance Minister.

This is for your information.

Yours faithfully

(Shiva Gopal Mishra)
General Secretary

Burning issues of the Railwaymen

No.AIRF/24(C) Dated: September 1, 2018

Shri Piyush Goyal,
Hon’ble Minister for Railways,
Ministry of Railways,
Rail Bhawan,
New Delhi

Respected Sir,

Sub: Burning issues of the Railwaymen

Please refer to our earlier letters of even number dated 21st September, 2017, 14th October, 2017, 28th December, 2017, 14th March, 2018 and 30th July, 2018(copies enclosed for ready reference for your kind perusal).

AIRF has been in continuous communication and dialogue with your goodself on the long pending genuine demands/issues of the Railwaymen, but the same are lingering in the Rail Bhawan and not moving towards finalization.

Recently, the issues raised by the undersigned, particularly reg. revision in the rates of Running Allowances and other allowances related to Running Staff, implementation of structure of the ratio of 10:20:20:50 for upgradation of Trackmen/Track Maintainers, LARSGESS, absorption of those Course Completed Act Apprentices, in the Railways, who completed their course before issuance of Railway Board’s letter dated 21.06.2016(RBE No.71/2016), giving them one time exemption, restructuring of the IT Cadre, exemption of the Railwaymen from the purview of National Pension System(NPS), improvement in Minimum Wage and Fitment Formula, improvement in the condition of Railway quarters, improvement in medical facilities, deployment of wards of the Railwaymen as “Gate Mitras”, stoppage of indiscriminate outsourcing/privatization in the Railways, upgradation of apex level Group `C’ staff as Group `B’ Gazetted,stepping-up of Loco Inspectors inducted in the Railways prior to 01.01.2006, benchmark(existing prior to 7th CPC) for financial upgradation under MACPS and regular promotions, absorption of the quasi-administrative offices staff in erstwhile Group `D’ posts in the Railways, sanction of Risk and Hazard Allowance to the staff of Signalling, TRD, Operating, Mechanical and Electrical Departments. There can be a few other issues also, but these are the important issues raised by the undersigned from time to time, as has been mentioned in our letters referred to above.

Railwaymen, give their sweat and blood, while running Indian Railways to the best satisfaction of the customers in spite of huge vacancies of more than two lakh. Railwaymen always hoped that their long pending demands/issues will be resolved in a time-bound manner.

We sincerely hope that, you will kindly issue necessary instructions to all concerned to resolve the long pending issues/demands of the Railwaymen, hanging fire in Rail Bhawan, early.

We also hope that, you will kindly arrange for a meeting with Hon’ble Finance Minister or at any appropriate level to get resolve long pending issues of National Pension System(NPS) and Minimum Wage and Fitment Formula.

With Kind Regards,

Yours faithfully

(Shiva Gopal Mishra)
General Secretary

Source : AIRF

CGHS beneficiaries can submit feedback through CGHS Service Feedback Mobile APP

By
igeadmin
-

CGHS beneficiaries can submit feedback through CGHS Service Feedback Mobile APP

F.No.44-49/2018/MCTC/CGHS/2920-3029
Monitoring Computerization and Training Cell
Directorate of CGHS
CGHS Building Kalibari, New Delhi.

Date: 21st August 2018

A Quick Response Code (QR Code) based Mobile Application has been developed for CGHS beneficiaries to submit their feedback on defined CGHS Services. QR codes will be displayed in the Wellness Centres and CGHS beneficiaries, using Mobile Application will scan the QR code and submit their feedback.

With the approval of the competent authority is has been decided that to begin with this service will be available to the beneficiaries of Wellness Centres (WCs) of Delhi only. A beneficiary can download the Application named ‘CGHS Service Feedback’ from Google Play store on his mobile.

CGHS beneficiaries can submit their feedback on the following CGHS services:

1. Registration of beneficiary
2. Consultation with Medical Officer
3. Dispensing of Medicines
4. Dressing Room services
5. Cleanliness of Wellness Centre
6. Punctuality of Staff
7. Behaviour of Staff

A beneficiary can provide the rating on a scale of 1 to 5 and also enter remarks on ratings less than or equal to 3. The feedback will be monitored by CGHS officials to improve CGHS services only and it is not intended to be a grievance redressal mechanism.
CMOs Incharge are requested to

Download the Quick Response Code through a link in In-charge Module named ‘Feedback QR code’, take a print out of the same and display it in the WC for the use of the beneficiaries.

They may also ensure prominently displaying of the enclosed Notice for the benefit of beneficiaries who intend to use the Application and

Peruse the reports on the feedback available through a link named ‘QR Feedback report’ in CM0 In charge Module.

Dr.V.K Dhiman
Nodal Officer

NOTICE

Give your Feedback on CGHS services

A mobile application has been developed for CGHS beneficiaries to submit their feedback on defined CGHS Services. QR codes will be displayed in the Wellness Centres and CGHS beneficiaries, using mobile app, will scan the QR code and submit their feedback on the defined CGHS services.

To begin with this service will be available to the beneficiaries of Wellness Centres (WCs) in Delhi only.
Steps for using the Application

• Download the Application named `CGHS Service Feedback’ on your mobile from Google Play Store.
• First time user should register using the icon with + sign given on the top right of login screen
• Enter your Name and email-id.
• Tap on the text ‘Verify’ to confirm your E mail Id.
• Enter your desired password.
• Enter Pass code and the Application is ready to use.

CGHS beneficiaries can submit their feedback on the following CGHS services:

1. Registration of beneficiary
2. Consultation with Medical Officer
3. Dispensing of Medicines
4. Dressing Room services
5. Cleanliness of Wellness Centre
6. Punctuality of Staff
7. Behaviour of Staff

A beneficiary can provide the rating between 1 to 5 and have provision to enter the feedback on ratings less than or equal to 3

These ratings on various CGHS services will be monitored by CGHS officials to improve the services only and it is not intended to be a grievance redressal mechanism.

Signed Copy

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