Subject :- Deficiency in providing of services by banks to sick pensioners / family Pensioner.
It has been observed that number of grievances are being received in CPAO regarding deficiency in services rendered by banks to pensioners/family pensioners. Pensioners/ family pensioners especially those who are sick, paralyzed and bedridden are facing problems while withdrawing their money from their respective pensions accounts.
In view of the above, Heads of CPPCs and Heads of Government Business Divisions of all the authorized banks are requested to issue necessary instructions to all the branches to attend these pensioners/family pensioners who are sick, paralyzed and bedridden on priority basis with empathy so that no hardships are caused to the pensioners/ family pensioners.
This issues with the approval of Chief Controller (Pensions).
Subject :- Non-acceptance of Nomination Form for Life Time Arrear (LTA).
It has been observed that Pension Payee Scheduled Bank branches are not accepting Nomination Form for “Life Time Arrear” on the pretext that their branch has not received any instructions from their head office.
As per para 23 of the Scheme Booklet on acceptance of Nomination Form for Life Time Arrears provides that where the Nomination for the payment of arrears does not exist then the Authorized Bank will seek instructions of the CPAO, who will in turn, refer the matter to AG/CCA/CA/Dy.CA for obtaining the requisite sanction of Head of the Office. As such, the claimant can also approach the Head of Office where the pensioner served before his/her retirement/ death.
Moreover para 4.5.7 of the Scheme Booklet clearly states that “CPPCs may ensure that the responsibilities assigned to Home Branches are enforced so that the pensioners are not redirected to CPPC for redressal of grievances and information needs. Necessary performance measures and monitoring mechanisms, in co-ordination with the respective administrative structures to achieve the desired level of service delivery in Home Branches as well as CPPCs may be instituted by the Bank.”
This issues with the approval of Chief Controller (Pensions).
Attention is invited to para 4.6.6 of CPPC Guidelines issued by CPAO whereby it has been mentioned that “The Home Branch will meet all information needs of the pensioner using the CPPC system. The CPPC software will display on the computer screen, options and view of the details of calculation of pension and its breakup of the pension paid to the pensioner/ family pensioner. The Home Branch will act as intermediary between the pensioner & CPPC and, besides providing accounts statement, provide to the pensioners the TDS, pension slip, the Due and Drawn Statement in respect of each arrear and the Annual Income Statement”.
In view of the above, Heads of CPPCs and Heads of Government Business Divisions of all the authorized banks are requested to strictly adhere to the above mentioned provision of para 4.6.6 of the CPPC guidelines.
This issues with the approval of Chief Controller (PensionsJ
Recovery of excess payment made to pensioners – CPAO ORDER
GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIKOOT-II, BHIKAJI CAMA PLACE,
NEW DELHI-110066
CPAO/IT & Tech/SCOVA/20 (Vol-I)/2018-19/20
16.05.2018
Office Memorandum
Subject :- Recovery of excess payment made to pensioners.
It has been brought to the notice of this office that some Bank branches are refusing to disburse the family pension to the family pensioners until and unless the whole overpaid amount is credited back to the bank. This issue was also highlighted in the Standing Committee of Voluntary Agencies (SCOVA) meeting Chaired by Hon’ble Minister of State of the Ministry of Personnel, Public Grievances & Pensions.
In this context, RBI in consultation with Office of the CGA, Ministry of Finance, Deptt. of Expenditure has issued instructions for recovery of excess payment made to pensioners vide their Circular No. RBI/2015-16/340 DGBA GAD No.2960/45.01.001/ 2015-16 dated-17.03.2016 which is reproduced below:
a) As soon as the excess/wrong payment made to a pensioner comes to the notice of the paying branch, the branch should adjust the same against the amount standing to the credit of the pensioner’s account to the extent possible including lumpsum arrears payment.
b) If the entire amount of over payment cannot be adjusted from the account, the pensioner may be asked to pay forthwith the balance amount of over payment.
c) In case the pensioner expresses his inability to pay the amount, the same may be adjusted from the future pension payments to be made to the pensioners. For recovering the over-payment made to pensioner from his future pension payment in instalments 1/3rd of net (pension plus relief) payable each month may be recovered unless the pensioner concerned gives consent in writing to pay a higher instalment amount.
d) If the over payment cannot be recovered from the pensioner due to his death or discontinuance of pension then action has to be taken as per the letter of undertaking given by the pensioner under the scheme.
e) The pensioner may also be advised about the details of over payment/ wrong payment and mode of its recovery.
The above uniform procedure may be strictly adhered to while effecting recovery of excess/wrong pension payments made to pensioners and necessary instructions may be issued to the bank branches to ensure that no branch may refuse the pension/family pension to the pensioners on the pretext of excess payment/ recoveries.
This issues with the approval of Chief Controller (Pensions).
(Md. Shahid Kamal Ansari)
(Asstt. Controller of Accounts)
Implementation of CCS (RP) Rules, 2016 – Exercising of option for fixation of pay
Ministry of Defence
Department of Defence
D(Civ I)
Subject: Implementation of CCS (RP) Rules, 2016 – Exercising of option for fixation of pay
This is regarding exercising of option for fixation of pay in the revised pay structure in terms of following provisions of CCS (RP) Rules, 2016:
Para 5
Save as otherwise provided in these rules, a Governments servant shall draw pay in the Level in the revised pay structure applicable to the post to which he is appointed.
Provisio 1
Provided that a Government servant may elect to continue to draw pay in the existing pay structure until the date on which he earns his next or any subsequent increments the existing pay structure or until he vacats his post or ceases to draw pay in the existing pay structure.
Provisio 2
Provided further that in cases where a Government servant has been placed in a higher grade pay or scale between 1st day of January, 2016 and the date of notification of these rules on account of promotion or upgradation, the Government servant may elect switch over to the revised pay structure from the date of such promotion or upgradation, as the case may be.
2. Regarding the aforesaid provision, clarification was sought from Ministry of Finance/Dept. of Expenditure on the issue of exercising of option for fixation of pay by the government servants in 6th CPC Pay Structure till their promotion which falls after the date of notification of CCS (RP) Rules, 2016 (i.e. 25.07.2016).
3. Now, MoF(DoE) have issued clarification dated 19.03.2018 (copy enclosed) wherein it has been clarified that the option for fixation of pay in the revised pay structure after the date of notification of CCS (RP) Rules, 2016 i.e. 25.07.2016 cannot be exercised as Rule 5 of the said Rules provided for option only for promotion taking place upto 25.07.2016 (date of notification of the said Rules)
4. The clarification guidelines mentioned in para 3 above may please be adhered to.
Strike-Call given by Bank Unions on 30th & 31th May 2018
Office of the CGDA, Ulan Batar Road, Palam,
Delhi Cantt-110010
No.AN/III/3012/Circular/Vol.VII dated 17.05.2018
To,
All PCsDA/PCA (Fys.)/PIFAs/CsDA/CFAs/IFAs
(through CCDA website)
Subject: Strike-Call given by Bank Unions on 30th & 31th May 2018.
The SBI (CMP) Hyderabad has intimated that Bank Unions have given a notice for all India bank strike on 30th and 31st May 2018. The SBI (CMP) has further requested all the controllers to upload salary / pension payment files on SBI CMP portal by 25th of May with NPB 28th May 2018.
In order to avoid delay and for smooth processing of salary/pension payment, it is advised to upload payment files within stipulated time with NPB 28th May 2018.
Deputation Guidelines –Â Amendment in Para 8.1 and Para 8.2 of deputation guidelines issued vide OM No.6/8/2009-Estt.Pay-II dated 17th June,2010-regarding.
F.No.2/6/2018-Estt,(Pay-11)
Government of India
Ministry of Personnel, Public Grievances and Pensions
Department of Personnel and Training
North Block, New Delhi
Dated : 18.05.2018
OFFICE MEMORANDUM
Subject : Amendment in Para 8.1 and Para 8.2 of deputation guidelines issued vide OM No.6/8/2009-Estt.Pay-II dated 17th June,2010-regarding.
This Department’s OM No.6/8/2009-Estt.(Pay-II) dated 17th June 2010 regulates pay, Deputation (Duty) Allowance , Tenure of Deputation/Foreign Service and other terms and conditions on the subject of deputation/foreign service of Central Government employees . This Department’s OM No.2/6/2016-Estt.Pay-II dated 17th February,2016 further delegated powers to Ministries/Departments/ borrowing organization to extend deputation tenures up to a period not exceeding 7 years at a stretch , in respect of cases covered by OM dated 17th June,2010.
2. It has now been decided to amend the provisions relating to Tenure of deputation/foreign service and level of approval for the same as mentioned in Para 8.1 and Para 8.2 of Department’s OM No.6/8/2009-Estt,(Pay-II) dated 17th June, 2010. Para 8.1 and 8.2 of the OM No.6/8/2009-Estt.(Pay-II) dated 17.06.2010 are modified as under:-
8.1- The period of deputation/ foreign service shall be as per the Recruitment Rules of the ex-cadre post or 5 years in case no tenure regulations exist for the ex-cadre post.
8.2 – In case where the period of deputation/foreign service prescribed in the recruitment rules of the ex-cadre post is 5 years or less than 5 years, the Administrative Ministry/borrowing organization may grant extension uptO the 6th year after obtaining orders of their Secretary (in the Central Government)/ Chief Secretary ( in the State Government)/ equivalent officer ( in respect of other cases) and for the 7th year with the approval of the Minister of the borrowing Ministry/Department and in respect of other organizations with the approval of the Minister of the borrowing Ministry/Department with which they are administratively concerned.
3. All other terms and conditions issued vide OM No.6/8/2009-Estt.(Pay-II) dated 17th June 2010, OMs No.2/6/2016-Estt.(Pay-II) dated 17th Feb, 2016 and 23rd Feb, 2017 will remain unchanged.
4. These orders shall come into effect from the date of issue of this OM.
5. In so far as persons serving in the Indian Audit and Accounts Department are concerned , these orders issue after consultation with Comptroller and Auditor General of India.
(Rajeev Bahree)
Under Secretary to the Government of India
